Operations Support Lead - Filling

Eli Lilly and Company; Durham (NC); On-site; Full time

Job summary

An established industry player is seeking an Operations Support Lead for Filling to enhance operational efficiencies. This role involves collaborating with engineers and IT to improve processes, ensuring safety, and maintaining consistency across shifts. The ideal candidate will possess strong communication skills and attention to detail, with experience in pharmaceutical manufacturing. Join a team that values innovation and continuous improvement, where your contributions will directly impact the quality of life for individuals worldwide. This is a fantastic opportunity for those looking to advance their career in operations leadership while making a meaningful difference.

Benefits

Comprehensive Benefit Program

Company Bonus

Flexible Work Hours

Qualifications

• Experience in pharmaceutical manufacturing as a technician/operator.
• Knowledge of computer programming languages and database architecture.

Responsibilities

• Maintain a safe work environment and support HSE goals.
• Lead cross-functional teams for Continuous Improvement initiatives.
• Develop and maintain training tools and metrics for operations.

Skills

Interpersonal Communication

Attention to Detail

Problem Solving

Flexibility

Education

High School Diploma

Bachelor's Degree in Computer Science

Tools

Manufacturing Execution Systems (MES)

PMX

Database Architecture

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The Operations Support Lead for Filling will play a critical role in integrating performance efficiencies in the daily tasks. They will be a central focal point that will be primarily on the floor support to work cross-functionally with engineers, technicians, and information technology (IT) to improve processes and procedures for operations personnel. They will participate in investigations and own CAPAs related to procedure updates and MES updates.

Key Objectives/Deliverables:

• Responsible for maintaining a safe work environment, working safely, and accountable for supporting all HSE Goals.
• Excellent interpersonal, written and oral communication skills.
• Strong attention to detail which translates in SOP authoring, developing training tools, and improving user interface in MES or HMIs.
• Ensure consistency of operations across shifts through active engagement on the shop floor and through Gemba walks and Practice vs. Procedure evaluations.
• Participates and/or leads cross-functional teams in the development and implementation of strategies associated with the area for the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), Operational Standards for Supply Chain Excellence (OSSCE).
• Identify changes required for electronic batch records (MES) and ensure they are implemented consistently with operational practices.
• Work with EWM, IDS, and Master Data Team to support launch and ticket builds and process order releases.
• Power user for PMX upgrades in order to write and test scripts accordingly.
• Develop, administer, and maintain instructor-led courses for operator improvement and deployment of consistent processes.
• Understand and influence the manufacturing control strategy for their area.
• Development and monitoring of metrics for the area.
• Aid in issue resolution, batch/product approvals, and production schedule execution.

Requirements (Education, Experience, Training):

• High School Diploma or equivalent.
• Experienced as a technician/operator in a pharmaceutical manufacturing environment.
• Experienced with computer programming languages, or database architecture.
• Must be flexible to attend meetings or support off-shifts (operations is 24/7).
• Must be able to work a shift schedule requiring weekend and night shift hours.
• Ability to travel up to 10% of the year for development and network support for sister sites.

Preferred attributes but not required:

• Bachelor's degree in computer science but technical degree will be considered.
• Career interests in Operations Leadership.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (here) for further assistance.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Compensation: Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $25.60 - $42.67. Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees.

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