Operations Support II

Spectraforce Technologies; Irvine (CA); On-site; USD 71,635,000 - 91,693,000; Full time

Job summary

Spectraforce Technologies in Irvine, CA is seeking an Operations Support II to assist the SCRIC with administrative tasks in a clinical research setting.

The role encompasses scheduling, emailing, reminders, filing, inventory management, study product preparation, data entry, and room preparation, emphasizing accuracy and efficiency on an onsite basis for a 12-month assignment.

Qualifications

• Bachelor's Degree required; associate's degree acceptable with relevant experience.
• Excellent customer service and people skills.
• Ability to work independently and within teams.
• Attention to detail with strong organizational skills.
• Knowledge of pharmaceutical/healthcare industry preferred; medical office experience preferred.
• Proficient in MS Word, PowerPoint, Outlook, Excel; regulatory guidelines knowledge (GCP, ICH, CFR) preferred.
• 3–5 years' experience in a clinical/administrative environment.

Responsibilities

• Check-in/check-out participants and assist with study forms.
• Sanitize treatment rooms and surfaces before/after patient visits.
• Schedule patients, answer calls, respond to emails, and send reminders.
• Prepare treatment rooms, patient charts, and study product supplies.
• Maintain SCRIC product inventory and general supplies; order and log activities.
• Support data entry and administrative tasks; coordinate instrumentation servicing.

Skills

Customer service

Teamwork

Attention to detail

Organizational skills

Independent work

Education

Bachelor's Degree

Associate's Degree

Tools

MS Word

PowerPoint

Outlook

Excel

Job description

Position Title: Operations Support II

Work Location: 92612, Irvine, CA

Assignment Duration: 12 Month

Work Arrangement: Onsite

Position Summary:

The Clinical Operations Assistant supports all the administrative activities in the Skincare Clinical Research and Innovation Center (SCRIC), including scheduling, emailing, sending out reminders, scanning, filing, printing study documents, organization of inventory, product ordering, chart preparation, room preparation, study product preparation, data entry, etc.

Key Responsibilities:

• Responsible for participant check-in/check-out and may assist with the providing study forms to the participant to complete.


• Perform general sanitizing of treatment rooms, instrumentation, and high-touch surfaces before and after patient visits and whenever necessary.


• Perform administrative duties such as scheduling patients, answering calls, responding to emails, sending out appointment reminders, photocopying, filing, scanning, and organizing documents.


• Responsible for preparing treatments rooms, patient charts, and study product supplies.


• Responsible for maintaining SCRIC Product Inventory and general supplies (including ordering, disposing, shipping, logging/tracking, and organizing).


• Support data entry activities.


• Support additional clinical activities such as arranging instrumentation servicing/maintenance, ordering subject compensation for participants, providing eligible compensation to participants upon study completion, etc.

Qualification & Experience:

• Bachelor's Degree required, can have associates degree if they have experience.


• Excellent customer service and people skills are essential


• Ability to work independently as well as within teams


• Attention to detail and ability to prioritize with strong organizational skills


• Knowledge of pharmaceutical/healthcare industry is preferred.


• Experience working in a medical office setting is preferred.


• Proficient in MS Word, Powerpoint, Outlook, Excel, etc.


• General knowledge and application of all regulatory guidelines governing clinical research is preferred (GCP, ICH guidelines, CFR, etc.)


• 3-5 year's experience