Operations Support Dispatcher & Admin - Fast-Paced & Impactful

Averitt Express; Cookeville (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health benefits

Life insurance

Short-term disability

Profit-sharing retirement plan

Referral rewards

Job summary

Averitt Express in Cookeville, TN, is seeking an Operations Support Associate to provide crucial administrative help in dispatch and dock operations, ensuring shipments move smoothly and customers stay informed. The role focuses on accuracy, timely reporting, and reliable attendance, supporting drivers and front-line teams.

You will handle inquiries, enter data, track shipments, and generate reports while collaborating with team members in a fast-paced environment.

Qualifications

• Must be 18 years or older and able to work in an open dock environment.
• Strong organizational skills and attention to detail required.
• Experience in transportation, dispatch, or warehouse settings preferred.

Responsibilities

• Assist with dispatch coordination and load assignments on the dock.
• Handle customer inquiries and resolve issues efficiently.
• Track and monitor shipments for accuracy and timeliness.
• Perform accurate and timely data entry and generate reports.
• Maintain consistent, reliable attendance.

Skills

Dispatch coordination

Data entry

Customer service

Education

High School Diploma or GED

Tools

AS400

Job description

Averitt Express in Cookeville, TN, is seeking an Operations Support Associate to provide crucial administrative help in dispatch and dock operations, ensuring shipments move smoothly and customers stay informed. The role focuses on accuracy, timely reporting, and reliable attendance, supporting drivers and front-line teams.

You will handle inquiries, enter data, track shipments, and generate reports while collaborating with team members in a fast-paced environment.