Operations Support Director 1

Celestica; Merrimack (NH); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Celestica is seeking a visionary Operations Support Director to drive global operational and quoting strategies from within a hybrid US-based role. You will shape long-term strategy, coordinate with executive leadership, and guide MES initiatives and quote strategies for major opportunities.

Key responsibilities include defining strategy, leading executive reviews, and driving continuous improvement across sites.

Qualifications

• This position requires deep knowledge of manufacturing and how decisions affect delivery, quality and profitability.
• Experience leading cross-functional teams and driving continuous improvement in a global context.
• Strong analytical, negotiation and problem-resolution capabilities.
• Proven ability to translate business strategy into operational actions.

Responsibilities

• Defines operational quote strategy to support growth and company needs.
• Leads quote performance reviews with the exec team and tracks actions.
• Collaborates with operating units to optimize assets and resources.
• Develops strategies for operational solutions and equipment planning.
• Drives continuous improvement using Closed Loop analysis and repricing efforts.
• Interfaces between Corporate and sites to communicate initiatives and results.

Skills

Production knowledge

Lean / World Class Manufacturing

Analytical skills

Negotiation

Cross-functional leadership

Communication skills

Project / program management

Financial acumen

Education

Bachelor's degree

Job description

Req ID: 138697

Region: Americas

Country: USA

Province: New Hampshire

City: Remote Employee US (Hybrid)

Summary

We are looking for a visionary Operations Support Director to drive our global operational and quoting strategies from within. In this role, you will work with cross-functional managers, collaborate directly with executive leadership, and shape the long-term strategic direction of our multi-national operations. From architecting advanced Manufacturing Execution Systems to defining winning quote strategies for major new business opportunities, your decisions will directly influence our global market success. If you have a knack for driving continuous improvement, and turning high-level business development strategies into operational realities, we want to hear from you.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Defines operational quote strategy for the company to support operational needs as well as strategic and growth initiatives.
• Organizes and chairs quote performance reviews with the executive team.
• Logs and tracks corrective actions.
• Works with Operating units to find optimum solutions for asset and resource requirements.
• Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.).
• Develops Operational solutions necessary to support and satisfy Business Development strategies.
• Anticipates requirements for new market initiatives and provides leadership to prepare the Operating Units to succeed.
• Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change.
• Support/direct site quotecell quoting activities within the segment.
• Evaluates cost models and develops manufacturing strategies for new customer opportunities.
• Benchmark new opportunity cost models with existing products to understand competitiveness.
• Recommends cost model guidelines (TPS/PCM) for new customer opportunities.
• Evaluates win/loss information to determine any improvements within the quotecell.
• Participate/direct in the quote strategy meetings on new business opportunities.
• Recommend site locations for new business opportunities.
• Drives continuous improvement utilizing Closed Loop analysis and supports operational elements related to repricing activities.
• Act as a liaison between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information.

Knowledge, Skills & Competencies

• In-depth knowledge and understanding of Production and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit.
• In–depth knowledge of manufacturing, the production process and the tools and equipment used in the process.
• Excellent analytical, negotiation and problem resolution skills.
• Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics.
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
• Ability to effectively communicate with a wide variety of internal and external customers and the senior management team.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment.
• Extensive experience in World Class Manufacturing/Lean implementation.
• Strong communication and presentation skills.
• Ability to work effectively cross functionally and with other sites to achieve objectives.
• Strong PCBA/BoxBuild operations process background.
• Excellent business, analytical, negotiation and problem resolution skills.
• Previous Program Management / Manufacturing Eng experience.
• Strong financial acumen.

Typical Experience

• Eleven to fourteen years relevant experience

Typical Education

• Bachelor's degree in related field or consideration of an equivalent combination of education and experience
• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS:

This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS:

This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

We use artificial intelligence tools to assist in screening and assessing applications for this role. All hiring decisions involve human review.

This posting is for an existing vacancy.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.