Operations Support Coordinator, Transportation

Benjamin Franklin Classical Charter Public School; Franklin (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Benjamin Franklin Classical Charter Public School in Franklin, MA is seeking an Operations Support Coordinator to oversee transportation for BFCCPS students and support daily operations, events and field trips. You will collaborate with administration, vendors, caregivers and students to ensure smooth operations.

The role requires strong customer service, communication and organizational skills, with experience in a school setting and knowledge of transportation software such as TransFinder

Qualifications

• BA/BS preferred in related field.
• Experience in a school office or transportation coordination preferred.
• Experience using TransFinder or similar transportation software preferred.
• Support BFCCPS mission and demonstrate strong customer service.
• Excellent communication and organizational skills.
• Team player with flexibility and reliability.
• Ability to handle confidential information.
• Knowledge of G Suite and Excel preferred.
• 2+ years of relevant experience preferred.

Responsibilities

• Oversee transportation for BFCCPS students and coordinate field trips.
• Provide main office support and assist with school events.
• Collaborate with administration, vendors, caregivers and students.
• Support day-to-day operations to keep the school running smoothly.

Skills

Customer service

Communication

Organizational skills

G Suite

Excel

Detail oriented

Team player

Time management

Collaboration

Education

BA/BS preferred

Bachelor degree preferred

Tools

TransFinder

Job description

Operations Support Coordinator, Transportation

Benjamin Franklin Classical Charter Public School - Franklin, Massachusetts Open in Google Maps

Job Details

Job ID: 5886428
Application Deadline: Posted until filled
Posted: Aug 14, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

The role of the Operations Support Coordinator is to oversee transportation for all BFCCPS students as well as support the day-to-day operations of school including providing main office support, supporting various school events and overseeing the field trip process. This individual works closely with administration, other staff, community contacts, vendors, caregivers and students.

BFCCPS opened in 1995 as one of the first Charter Schools in Massachusetts. As a K-8 school, our mission is to assist parents in their role as primary educators of their children by providing students with a classical academic education coupled with sound character development and community service.

For more information, please visit www.bfccps.org.

Benjamin Franklin Classical Charter Public School does not discriminate on the basis of race, color, national origin, creed, sex, gender identity, ethnicity, sexual orientation, mental or physical disability, age, ancestry, athletic performance, special need, proficiency in the English language or a foreign language, or prior academic achievement.

Position Type: Full-time

Job Categories: Support Staff > Transportation

Welcome to Benjamin Franklin Classical Charter Public School

Our mission is to assist parents in their role as primary educators by providing students with a classical, academic education coupled with sound character development and community service. Welcome to BFCCPS! Our mission is to assist parents in their role as primary educators by providing students with a classical, academic education coupled with sound character development and community service.

Job Requirements

• BA/BS preferred
• Prior experience in a school office setting or in transportation coordination preferred
• Prior experience using TransFinder or similar transportation software preferred
• Demonstrate an understanding of and an affinity for the mission of BFCCPS
• Superb customer service, communication and organizational skills
• Must be a team player and be willing to help out as necessary to ensure the smooth running of the school
• Highly detail-oriented with the ability to manage daily activities and short/long-term projects with accuracy and responsiveness
• Ability to collaborate effectively with colleagues, students, caregivers; must be assertive yet always professional
• Ability to prioritize and be flexible as priorities may shift unexpectedly
• Demonstrates good sense of judgment; knows when to make independent decisions and when to seek help from administration
• Ability to work under time constraints and meet deadlines in a busy, open-office setting
• Ability to maintain confidential information
• Ability to take initiative and be resourceful, seeking help directly as needed
• Knowledge of G Suite and Excel is preferred
• At least 2 year(s) of relevant experience preferred.
• Bachelor degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Kathy Lacana 2
• 500 Financial Park
• Franklin, Massachusetts 02038
• Phone: [phone]
• Email: [e-mail]

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