Operations Support Coordinator- 3rd Shift

FedEx Freight, Inc.; Richfield Township (OH); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Freight is seeking a coordinator to ensure timely track and trace of orders and to set up new carriers within an assigned region.

Responsibilities include monitoring load planning boards, updating carrier statuses, entering load details into the TMS, and communicating any service issues to the Sales Account Manager or Regional Operations Coordinator. The role involves performing additional duties as assigned.

Qualifications

• High School Diploma required.
• 0-1 years customer service experience preferred.
• Ability to learn and work with multiple computer systems.

Responsibilities

• Monitors load planning boards.
• Communicates with carriers to ensure load status updates are posted in a timely manner.
• Enters status updates for all loads into the TMS system.
• Communicates updates and/or service failures to Sales Account Manager and/or Regional Operations Coordinator.
• Perform other duties as assigned.

Skills

Multiple computer systems

Customer service

Education

High School Diploma

Tools

TMS system

Job description

Ensures timely track and trace of all orders, and is responsible for setting up new carriers within an assigned region.

ESSENTIAL FUNCTIONS

• Monitors load planning boards.
• Communicates with carriers to ensure load status updates are posted in a timely manner.
• Enters status updates for all loads into TMS system.
• Communicates updates and/or service failures to Sales Account Manager and/or Regional Operations Coordinator.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• High School Diploma
• 0-1 years customer service experience

KNOWLEDGE, SKILLS AND ABILITIES

Ability to learn and work with multiple computer systems.

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay Range: $15.80- $20.25 depending on experience.
230 FedEx Custom Critical
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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EEO Statement: FedExFreight Custom Critical is an Equal Opportunity and Affirmitive Action Employer of Females, Minorities, Veterans, and Disabled.

If you have a disability and/or you need assistance in order to apply for a position, please call [phone].