Operations Support Associate - Tracking

Casella Waste Systems, Inc.

Perkiomenville (PA)

On-site

USD 37,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision Insurance

401K

Wellness Incentive

Tuition Assistance

Job summary

A leading company in waste management is seeking an Operations Support Associate to provide vital administrative support within the operations department. This role involves maintaining safety documentation, managing daily workflows, and coordinating with residential customers. The ideal candidate will be organized and detail-oriented, ready to contribute to a supportive team environment.

Qualifications

Eligible to work in the US.
Experience working with public sector or municipalities preferred.

Responsibilities

Track assigned routes and manage safety documentation.
Assist in onboarding processes for new staff.
Provide occasional coverage of dispatch operations.

Skills

Organized

Detail-oriented

Communication

Microsoft Office

Team collaboration

Education

High school diploma or GED

Job description

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Position Summary

The Operations Support Associate for residential will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. The incumbent will work with residential customers and be responsbile for residential contracts.

Hiring range $18.00 - $23.00 depending on experience.

Key Responsibilities

Track assigned routes and compare truck paths with house pins.
Files and maintains office information and ensures adequate supply of critical office and safety supplies.
Compiles safety records and ensures paperwork and data is continuously up to date.
Manages daily workflows including outgoing and incoming mail in a timely manner.
Communicates effectively with drivers and staff.
Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
Provides occasional coverage of dispatch operations when there is a shortage of personnel.
Participates in training and other learning opportunities to expand knowledge of the company, products, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
NOTE* Our office will be relocating to the Quakertown area in the coming months.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.

Great relationship management skills, high attention to detail, excellent listening and communication skills and proficiency with Microsoft Office applications, including Outlook are required. Experience working with public sector or municipalities preferred.

Attributes

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Seniority level