Operations Support Associate

Primark Stores Limited; Arlington (VA); On-site; USD 20,664 - 28,929; Full time

Job summary

Primark Stores Limited in Arlington, VA is seeking an in-store Operations Support colleague to assist the Store Manager and the Environmental Health & Safety Lead with daily store operations and safety tasks. You will be the in-store point of contact to maintain a safe environment and ensure a positive shopping experience for customers.

You will support operational excellence, assist with training new hires, handle PPE orders, maintenance requests, and stock/lost property processes while keeping

Qualifications

• Strong organizational, administration, and data entry skills.
• Excellent interpersonal skills and the ability to build credible relationships.
• Ability to communicate clearly, guide, and support colleagues.
• Planning and organising with strong attention to detail.
• Proficient administrative and computer skills for daily tasks.
• Positive, proactive, and self-motivated attitude.

Responsibilities

• Support the Store Manager and EHS Lead with store operations and safety tasks.
• Assist with printing POS tickets and updating price adjustments.
• Participate in EHS activities, including training new hires and refresher courses.
• Raise maintenance repair orders and liaise with contractors.
• Assist with reporting and resolving technology repairs.
• Maintain stock files and manage the lost property process.

Skills

Org & Admin

People skills

Communication

Planning

Data entry

Self-motivated

Job description

What will I be doing?

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers.

• Support the Store Management team by proactively mitigating hazards, conducting training programs and driving operational excellence.
• Support the customer experience by printing POS tickets and assisting with updating price adjustments.
• Support with EHS activities in accordance with local guidelines, including training new hires and training refresher courses.
• Raise maintenance repair orders, liaise with contractors, and support store management teams requiring contractor paperwork.
• Assist with reporting and resolving technology repairs in a timely manner.
• Input updates to systems and maintain stock file accuracy and manage lost property process.
• Order PPE, store stationery orders, shop floor hardware goods, and ensure First Aid kits are stocked.
• Support with routine self-audits and update the Store Manager/EHS & Operations In-Store Lead on daily/weekly activities and deadlines.

Who you are:

You have a passion for store operations and enjoy providing a great colleague and customer experience! You also bring the following skills and experience:

• Strong organizational, administration, and data entry skills.
• Great people skills with the ability to build and maintain credible working relationships with colleagues.
• Ability to effectively communicate, guide, and support colleagues.
• Planning and organising skills with strong attention to detail.
• Administrative, data entry, and computer skills.
• Positive, proactive, and self‑motivated.

The pay range for this role is: $17.88. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job‑related knowledge, skills, and experience, among other factors.

Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [e-mail] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.