Operations Support Analyst

State of Oregon; Salem, Northern (OR, KY); Hybrid; USD 48,000 - 67,000; Full time

Benefits offered by this job

Work/life balance

11 paid holidays a year

Flexible work schedules

Paid leave

Job summary

The Oregon Department of Transportation, Public Transportation Division, is seeking an Operations Support Analyst in Salem to maintain records and support program reporting.

Your responsibilities include processing data, preparing reports, and coordinating with grant recipients to ensure compliance and timely submissions. This role offers a hybrid work arrangement with occasional in-office requirements.

Qualifications

• Three (3) years of secretarial or administrative support experience including coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
• OR An associate degree in general office occupations AND two (2) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
• OR An equivalent combination of education and experience.

Responsibilities

• Maintain system of record for fleet, equipment, signs/shelters and facilities.
• Evaluate and analyze policies, procedures and rules with program coordinators.
• Create and improve processes to notify grant recipients of requirements.
• Assist managers in developing reports, databases, spreadsheets and presentations.
• Research, compile and analyze information for internal and federal reports.
• Coordinate data requests and reporting with local transit agencies.
• Work with Federal Transit Administration to ensure compliance.
• Resolve discrepancies by researching and negotiating with grant recipients.
• Assist regional transit coordinators and grant recipients with admin functions.
• Identify and recommend new processes for grant agreements.

Skills

Administrative support

Data analysis

Education

Associate degree in general office occupations

Tools

spreadsheets

Job description

Initial Posting Date: 09/04/2026

Application Deadline: 09/21/2026

Agency: Department of Transportation

Salary Range: $4,312 - $5,988

Position Type: Employee Position

Position Title: Operations Support Analyst

Job Description: Administrative Specialist 2 - Operations Support Analyst

Location: Oregon Department of Transportation Public Transportation Division Program Service Unit Salem

Job Responsibilities

• Maintain Public Transportation Division’s system of record for Oregon's passenger transportation vehicle fleet, transit-related equipment, signs/shelters and facilities.
• Proactively work within established procedures and work with program coordinators to evaluate and analyze current and new policies, procedures and rules.
• Create, maintain and improve processes to notify grant recipients of requirements.
• Assist managers in developing and preparing reports, databases, spreadsheets and presentations.
• Research, compile, review and analyze information and data to prepare internal and federal reports.
• Coordinate data requests and reporting with local transit agencies for State and Federal reporting.
• Work with Federal Transit Administration manager to ensure compliance for the division and recipients.
• Resolve discrepancies, errors and omissions by researching, communicating and negotiating solutions with grant recipients.
• Assist regional transit coordinators and grant recipients with administrative functions.
• Identify, develop and recommend new processes and procedures for grant recipients’ agreements.

Benefits

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more.
• Comprehensive and equitable base salary offer within the listed range.
• Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials.
• Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range.
• If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!
• Hybrid work options available - the person in this position will be required to work in the office at least eight times per year.

Minimum Qualifications

• Three (3) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
• OR An associate degree in general office occupations AND two (2) years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
• OR An equivalent combination of education and experience.

Desired Qualifications

• Experience managing digital databases, auditing tracking systems and turning raw data into visual reports.
• Experience applying a high level of detail to preparing legal documents, processing payments and managing data.
• Able to communicate clearly and collaboratively with internal and external partners.
• Proactive problem-solving skills and proactively identifying opportunities for continuous process improvement.

We may also use transferable skills, experience and education to help us decide who will move forward.

If you are a veteran or Oregon National Guard servicemember, you may receive preference.

We do not offer visa sponsorship.

If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US.

We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.

We may use this recruitment to fill multiple or future vacancies.

We will conduct name-based criminal background checks on final candidates, including current ODOT employees.

All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.

You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and affirmative Action Employer.

We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices.

Applicants with a disability may request a reasonable accommodation during the application process.

For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT).

This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700.

Oregon Relay Service can be reached by calling 7-1-1.

Transportation Support Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon "flies with her own wings."