Dispatcher (Temporary)

State of Oregon; Bend (OR); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Health benefits (PEBB)

Job summary

State of Oregon seeks a Transportation Telecommunications Specialist 1 – Dispatcher (Temporary) to monitor traffic conditions, incidents and weather, coordinating with field crews and other agencies to ensure safety and mobility for travelers in Bend, Oregon.

The role involves handling a high-volume dispatch environment, operating a multi-line phone and radio system, and following established procedures while completing required background checks and certifications within a specified timeframe.

Qualifications

• Two years of public contact experience including gathering, relaying, and providing information and evaluating actions.
• One year of dispatching emergency requests using radio, phone, or computer.
• Certified Emergency Communications Course may substitute for one year of specialized experience.

Responsibilities

• Monitor transportation conditions and weather using software and equipment.
• Operate a multiline phone system and multichannel radio system.
• Implement incident and weather-related response plans and coordinate with other centers and crews.
• Notify crews about maintenance or repairs and manage detour routes.
• Maintain compliance with LEDS/ CJIS and undergo background checks.

Skills

Public contact experience

Emergency communications

Multitasking

Team collaboration

Tools

Radio equipment

Multiline phone system

Multichannel radio system

Job description

Initial Posting Date: 09/01/2026 Application Deadline: 09/08/2026 Agency: Department of Transportation Salary Range: $4,312 - $5,988 Position Type: Employee Position Title: Dispatcher (Temporary)

Job Description:

Transportation Telecommunications Specialist 1 - Dispatcher (Temporary) Oregon Department of Transportation Delivery and Operations Division - Region 4 Central Transportation Operations Center (CTOC) Bend

The role:

Do you enjoy helping others? Are you able to multitask and work under pressure? As a dispatcher, you will quickly receive and interpret information while handing multiple, simultaneous demands involving traffic hazards, weather events, crashes and other emergency situations. With your decision making skills, you will help keep our field crews safe and improve the safety and mobility for Oregon travelers.

Temporary employees may be eligible for employee health benefits offered through the Public Employees Benefit Board (PEBB) as outlined in the Patient Protection and Affordable Care Act. We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions. Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A day in the life:

Monitor transportation system conditions, radio communications and weather conditions using software and equipment. Monitor and answer a variety of technical equipment including a multiline phone system and a multichannel radio system. Implement incident and weather related response plans. Coordinate with other agency dispatch centers, transportation operation centers, crews, law enforcement and the Oregon Emergency Response System. Receive, input and notify crews about maintenance or repairs. Implement detour routes including dispatching staff and equipment. Monitor and test device status and the operation of backup systems. Review and stay up to date on statewide and regional standard operating guidelines, emergency operations plans and transportation operations center systems.

Will require being restricted to workstations for long periods sometimes in a close working area. Handle multiple conflicting priorities that sometimes involve life threatening situations and communicating with the public often under confusing or crisis conditions. Will be required to work day shifts, swing shifts, flexible shifts, alternating shifts, nights, weekends, extended hours and on holidays. Must be able to pass an initial and maintain annual CJIS/OSP background checks for LEDS operation.

What’s in it for you:

Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer. Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying. The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%. Public Service Loan Forgiveness opportunity!

Minimum qualifications (for information only):

• Two years of public contact experience that includes gathering, relaying, and providing information to others AND evaluating activities or incidents, and determining an appropriate course of action.
• One year of this experience must include receiving and dispatching emergency requests using radio equipment, telephone, and/or computer.
• Successful completion of a Certified Emergency Communications Course may substitute for the one year of specialized experience.

Note: Candidates are not required to meet the position’s minimum qualifications to be considered.

Special qualifications:

• You must be able to complete a “Test Genius” test, which we will administer during the recruitment process, if selected to move forward. This will test skills including typing, map reading, memory recall and data entry.
• The successful candidate must become LEDS certified and maintain current certification within 90 days of hire.

What we’d like to see:

• Experience communicating with different people and groups including city, county, policy, fire, the media, towing companies, maintenance staff and the public.
• Experience working in a team environment.
• Experience operating a computer and learning a variety of systems, programs and software.
• Experience taking initiative and working independently.

Additional information:

Temporary appointments may be full- or part-time and will not exceed six months or 1,040 hours. We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process. We may use this recruitment to fill multiple or future vacancies. We will conduct name-based criminal background checks on final candidates, including current ODOT employees. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position. You will be represented by the Service Employees International Union (SEIU). ODOT is an Equal Employment Opportunity and Affiliation Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

Telecomm, Call Taker, 911 Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”