Operations Supervisor - Transportation Wed - Sat 6pm - 6am

Penske; Orlando (FL); On-site; USD 54,000 - 73,000; Full time

Job summary

Penske Logistics is seeking an Operations Supervisor in Orlando to lead logistics operations and ensure customer satisfaction. The role involves supervising drivers, managing performance, and driving process improvements. Ideal candidates will have strong leadership skills, a commitment to safety, and the ability to communicate effectively with team members.

Qualifications

• Strong leadership and relationship-building abilities.
• Excellent communication skills, both written and oral.
• Ability to lead process improvements and change initiatives.

Responsibilities

• Provide operational leadership to ensure execution of daily tasks.
• Supervise logistics operations including customer service and freight loading.
• Conduct team meetings and evaluate performance standards.

Skills

Leadership

Interpersonal skills

Communication

Critical thinking

Decision-making

Time management

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence, and innovation?

Do you have a proven ability to supervise processes, activities, and tasks?

Do you have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?

Do you have a proven record to motivate, engage, coach, and communicate with team members?

Do you have a demonstrated ability to drive process improvement and lead change?

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are looking for a candidate to supervise drivers at one of our locations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are met while achieving Penske's goals and objectives.

Position Summary:

Provide operational leadership to individual contributors and the hourly workforce to ensure the execution of daily tasks, including driver deliveries, loading/unloading trailers, and customer service operations, in line with company services and cost objectives. Supervise processes directly, including people, systems, customer needs, and equipment. Responsible for performance management of direct reports, including corrective actions and disciplinary decisions up to written warnings. Involved in hiring and customer meetings as necessary.

Major Responsibilities:

People

• Establish and sustain that all supervisors and associates are trained, competent, and understand how their work relates to customer objectives.
• Communicate performance standards that are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and other performance standards; provide coaching and counseling.
• Motivate and engage associates through team accomplishments and recognition.

Operations

• Supervise logistics operations, including customer service, freight loading/unloading, dispatch, and documentation control.
• Conduct team meetings.
• Evaluate and recommend changes to improve dispatch productivity; assist in training new associates.
• Provide relief coverage as needed.
• Maintain thorough knowledge of site operating systems for compliance and exception resolution.
• Complete records and reports accurately and timely.

Finance

• Ensure compliance with financial policies (tracking MPG, damages, etc.).
• Understand decision-making's impact on profitability.
• Manage associates' hours and activities to minimize overtime and meet productivity targets.

Safety

• Align daily activities with the safety strategy.
• Provide training, feedback, and direction for safe performance.
• Ensure compliance with regulations and policies.
• Conduct safety observations.

Growth / Customer Experience

• Meet and exceed location-specific customer goals.
• Communicate our commitment to customer success.
• Identify areas for continuous improvement.

Fleet/Assets

• Plan work assignments for effective fleet use.
• Ensure safe and efficient equipment operation.
• Coordinate with vendors for maintenance.
• Work with Penske Truck Leasing for preventative maintenance schedules.
• Handle other projects as assigned.

Job Qualifications:

• Strong leadership, interpersonal skills, and relationship-building abilities.
• Ability to work independently with good time management.
• Excellent communication skills, both written and oral.
• Critical thinking and decision-making skills.
• Ability to lead process improvements and change initiatives.
• Proficient in Microsoft Office Suite.
• Ownership and responsibility to operate with urgency.
• High School Diploma or equivalent required; Bachelor’s degree preferred.
• Regular attendance is essential.
• Willingness to travel, work scheduled hours, and pass background and drug screenings.

Physical Requirements:

• Ability to read, communicate, analyze information, and follow instructions.
• Stand, walk, sit, and occasionally lift/move up to 25 lbs.
• Specific vision abilities required include close, distance, peripheral, and depth perception.

Schedule: WED - SAT, 6PM - 6AM (hours vary)

Salary: $54,900 – $72,700, bonus eligible up to 12%

Benefits: http://penske.jobs/benefits

Penske is an Equal Opportunity Employer.

About Penske Logistics

Penske Logistics provides transportation, warehousing, and freight management solutions globally. Visit Penske Logistics to learn more.

Job Category: Logistics/Supply Chain

Job Function: Logistics & Supply Chain

Job Family: Operations

Address: 100 Sunport Lane

Primary Location: US-FL-Orlando

Employer: Penske Logistics LLC

Req ID: 2506474