Operations Supervisor - Solid Waste Industry - Lee/Collier County Area

Waste Pro, USA; Orlando, Fort Myers (FL, FL); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading waste management company is seeking a Residential Route Supervisor in Orlando, responsible for overseeing daily service delivery and ensuring compliance with safety regulations. The role involves supervising drivers, managing routes, and maintaining high service quality while fostering a positive work environment. Ideal candidates will have experience in transportation or logistics and strong leadership skills.

Qualifications

• 3-5 years in transportation, management, logistics, or waste industry.
• Knowledge of OSHA, DOT, ANSI regulations.

Responsibilities

• Supervise drivers and daily operations, ensuring safety and compliance.
• Manage new service routes and review productivity reports.
• Train new employees and conduct performance evaluations.

Skills

Communication

Customer Service

Decision Making

Problem Solving

Education

High School diploma or equivalent

Associate's Degree

Tools

Basic computer skills

Job description

Waste Pro of Florida
Fort Myers-FTMY

SUMMARY OF POSITION:

The Residential Route Supervisor is responsible for supervising daily service delivery to residential Waste Pro customers, ensuring safe, timely, and cost-effective services in accordance with Waste Pro practices, procedures, and regulations. This role emphasizes Waste Pro Core Values and Positive Leadership in supervising drivers.

ESSENTIAL JOB FUNCTIONS:

1. Supervise drivers and daily operations; greet drivers, ensure inspections, and communicate key service points, safety, and equipment issues, fostering team understanding of core values.
2. Maintain a clean, safe work environment and ensure policy compliance.
3. Share decision-driving techniques, enforce safety guidelines, and lead weekly safety meetings.
4. Manage new service routes, review productivity reports, optimize routes, and coordinate service cancellations.
5. Ensure high service quality, respond to dispatch communications, address customer issues, and coordinate with municipal authorities.
6. Perform route safety observations, ensure proper can and equipment condition, and review safety and cleanliness with drivers.
7. Monitor vehicle inspections and repairs, coordinate with the shop, and ensure proper vehicle maintenance.
8. Oversee driver time, attendance, route documentation, and compliance with DOT regulations.
9. Handle accident and injury reports, and participate in investigations and claims processes.
10. Train new employees and conduct performance evaluations, applying positive leadership principles.
11. Ensure daily cleaning of front loaders.
12. Drive or assist on routes as needed to cover shortages or delays.

OTHER JOB RESPONSIBILITIES:

• Participate in training courses as assigned.
• Stay updated on current technology used by Waste Pro.
• Perform additional duties as assigned by supervisor.

WORK ENVIRONMENT:

Primarily outdoor supervision in the field.

QUALIFICATIONS:

• High School diploma or equivalent with 3-5 years in transportation, management, logistics, or waste industry; or an Associate's Degree with 2+ years relevant experience.
• Knowledge of Smith System/Decision Driving principles.
• Basic computer skills, knowledge of OSHA, DOT, ANSI regulations.
• Valid Class A or B CDL or ability to obtain within 3 months.
• Excellent communication and customer service skills.
• Ability to work independently, make decisions, and resolve problems.
• Flexible schedule, including weekends, and availability by phone.
• Positive attitude towards staff and customers; first aid knowledge is a plus.

Physical Work Requirements:

Must be able to drive, work outdoors, handle objects up to 50 pounds, and work in environments with dirt, odors, noise, and weather extremes. Accommodations may be made for disabilities.

Waste Pro is an Equal Opportunity Employer, supporting a diverse workforce without discrimination based on protected classifications.