Operations Supervisor (Remote Opportunity)

First American Financial; Columbia (SC); Remote; USD 71,000 - 84,000; Full time

Job summary

A leading financial services company in Columbia seeks a team supervisor for Title and Escrow Services. The role involves supervising daily operations, conducting performance reviews, and coordinating the title process with various stakeholders. Candidates should have a Bachelor's degree and 3-5 years of experience in a related field. A supportive workplace culture and comprehensive benefits are offered.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Engaging work environment

Qualifications

• 3-5 years of directly related experience required.
• 2+ years of experience in a lead or supervisory role needed.
• Proficient in MS Office with excellent communication skills.

Responsibilities

• Supervise daily operations of a skilled team.
• Conduct employee performance reviews.
• Coordinate title process completion with multiple parties.
• Monitor workflow to ensure data accuracy.
• Implement best practices for vendor management.

Skills

Strong attention to detail

Problem-solving abilities

Excellent verbal communication

Excellent written communication

Team leadership

Education

Bachelor’s degree or equivalent

Tools

MS Office

Job description

Overview

Employer Industry: Title and Escrow Services

Why consider this job opportunity

• Salary up to $83,600 annually
• Opportunity for career advancement and growth within the organization
• Supportive and inclusive workplace culture that celebrates diversity
• Comprehensive benefits package including medical, dental, vision, and 401k
• Chance to develop strong relationships with vendors and internal stakeholders
• Engaging work environment focused on employee empowerment and innovation

Responsibilities

• Supervise the day-to-day operational activities of a skilled team within a designated department
• Conduct employee performance reviews and provide ongoing feedback in collaboration with management
• Coordinate the completion of the title process by working with multiple parties
• Monitor workflow from searchers and vendors, ensuring accuracy of data and file completeness
• Implement best practices and develop performance standards, policies, and procedures for effective vendor management

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of directly related experience
• 2+ years of demonstrated experience in a lead or supervisory role
• Proficient in MS Office with excellent verbal and written communication skills
• Strong attention to detail and problem-solving abilities

Preferred Qualifications

• Successful track record of executing day-to-day operational responsibilities and completing related projects
• Ability to establish and maintain effective working relationships at the departmental level
• Experience with company and/or client operating systems

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