Operations Supervisor - Punch Line Philadelphia

Live Nation Worldwide, Inc.; Philadelphia (Philadelphia County); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Vacation time

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Caregiver leave

Employee concert access

Job summary

Live Nation Entertainment is seeking a Venue Operations Supervisor to support all aspects of venue business operations in our Philadelphia venues. You will assist with day-to-day activities across staff, maintenance, and events to deliver outstanding live experiences.

The role requires building strong talent relations, coordinating with Home Office, and ensuring flawless event execution and guest experiences. Join Live Nation Clubs & Theaters to help shape a vibrant live-music culture.

Qualifications

• Minimum 2 years experience as an operations supervisor or higher in a hospitality related business.
• Excellent written and oral communication.
• Background in venue operations including production, events and maintenance; live music venue or event experience.

Responsibilities

• Facilitates proper communication and organization in the venue, as well as to and from the Home Office
• Provides leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
• Manages physical plant/facility to ensure proper maintenance and repair
• Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
• Ensures that all special events are executed properly, to the client’s satisfaction
• Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue

Skills

Leadership

Communication

Operations management

Facilities/Maintenance

Job description

Job Summary

Unity in Diversity Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments. Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close. Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!

The Role

Responsible for all aspects of assisting with venue business operations

Responsibilities

• Facilitates proper communication and organization in the venue, as well as to and from the Home Office
• Provides overall leadership and support for all staff and management by creating the appropriate culture and character of the venue through his/her own personal and professional conduct
• Manages physical plant/facility to ensure proper maintenance and repair
• Maintains positive talent relations by developing a solid understanding of the music industry, to ensure that artists and industry representatives have positive experiences in the venue
• Ensures that all special events are executed properly, to the client’s satisfaction
• Creates very positive guest relations/experiences in a manner that portrays an energetic, sympathetic image of the venue

Qualifications

• Minimum 2 years experience as an operations supervisor or higher in a hospitality related business
• Excellent written and oral communication
• Must have a background in venue operations to include, production, special events and maintenance. Live music venue or event experience

Equal Employment Opportunity

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

About Live Nation Entertainment

Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialise in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• And of course, access to free live events through our exclusive employee ticketing program.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.