Operations Supervisor - Philadelphia

The TJX Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 61,000 - 82,100; Full time

Job summary

Marshalls Distribution Center in Philadelphia is seeking a supervisor to oversee an efficient, productive, and safe department, guiding 20+ associates and aligning with TJX standards.

You will manage daily activity, develop and motivate staff, and maintain strong partnerships with management, HR, and operations while ensuring safety and adherence to procedures.

Qualifications

• Experience managing diverse teams of 20+ associates.
• 4–6 years of experience.
• High School graduate; college preferred or equivalent.
• Strong communication, coaching, and development skills.
• Proven ability to motivate teams and manage conflict.
• Availability to support multiple shifts.

Responsibilities

• Plan, flow, and allocate resources within the department.
• Develop and motivate associates and maintain morale.
• Build relationships with business partners (Management, HR, Loss Prevention, Transportation).
• Communicate effectively to improve operational efficiency.
• Ensure safety and housekeeping standards.
• Review practices and propose improvements.

Skills

Team leadership

Communication

Coaching

Math skills

PC skills

Motivating teams

Conflict management

Shift coverage

Education

High School diploma

College preferred

Tools

MS Office

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

The Opportunity: Grow Your Career

Total responsibility for operating an efficient, productive and safe department, while meeting or exceeding daily production requirements within the Distribution Center. Ensures that quality and service are at a high level. Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift “on the floor” reviewing orders and directing associates.

• Manages day to day activity within department, including planning, flow, and resource allocation.
• Develops and motivate associates and ensures morale is at a high level while maintaining company culture.
• Builds effective relationships with business partners, i.e. counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation.
• Effectively communicates with associates, counterparts, peers, and management to provide for a more efficient operation.
• Ensures that area meets all requirements for Safety and Housekeeping.
• Ensures constant improvement by reviewing practices, methods and processes. Make recommendations on any opportunities to improve.

Who We’re Looking For: You

• Previous experience managing diverse teams of 20+ associates.
• 4-6 years of experience.
• High School graduate, College preferred or equivalent work experience.
• Communication, coaching and development, strong math and PC skills.
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders.
• Must be available to support multiple shifts.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address

2760 Red Lion Road

Location

USA Marshalls Distribution Center Philadelphia

This position has a starting salary range of $61,000.00 to $82,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.