Operations Supervisor

The TJX Companies, Inc.; Worcester (MA); On-site; USD 61,000 - 82,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick days

Employee assistance program

Job summary

The TJX Companies, Inc. in Worcester, MA invites an experienced supervisor to lead a Distribution Center department, ensuring productive, safe operations and daily production targets.

You will guide a team of 20+ associates, manage shifts, and collaborate with cross-functional partners to optimize performance. Ideal candidates bring 4–6 years of supervisory experience, strong communication and coaching skills, and the ability to maintain a positive culture while driving continuous improvement.

Qualifications

• Manages 20+ associates across a department.
• 4–6 years of leadership or supervisory experience.
• High School diploma; college preferred or equivalent experience.

Responsibilities

• Oversee day-to-day department operations, planning, flow, and resource allocation.
• Motivate and develop associates; sustain positive morale and company culture.
• Build relationships with partners across Management, HR, Union, and Transportation.
• Communicate effectively to improve efficiency and uphold safety standards.
• Ensure safety and housekeeping requirements are met; drive continuous improvement.

Skills

Team management

Shift flexibility

People development

Communication

Math & PC skills

Conflict resolution

Large teams

Education

High School diploma

College preferred / equivalent

Tools

PC skills

Job description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you? you working in our four global Home Offices, Distribution Centers or Retail Storesmkl l TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family Fortune 100 company and the worlds leading off-price retailer.

Job Description:

The Opportunity: Grow Your Career.

Total responsibility for operating an efficient, productive and safe department, while meeting or exceeding daily production requirements within the Distribution Center. Ensures that quality and service are at a high level. Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift "on the floor" reviewing orders and directing associates.

• Manages day to day activity within department, including planning, flow, and resource allocation.
• Develops and motivate associates and ensures morale is at a high level while maintaining company culture
• Builds effective relationships with business partners, i.e. counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation.
• Effectively communicates with associates, counterparts, peers, and management to provide for a more efficient operation.
• Ensures that area meets all requirements for Safety and Housekeeping.
• Ensures constant improvement by reviewing practices, methods and processes. Make recommendations on any opportunities to improve.

Who We Looking For: You.

• Previous experience managing diverse teams of 20+ associates
• 4-6 years of experience
• High School graduate, College preferred or equivalent work experience
• Communication, coaching and development, strong math and PC skills
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders
• Must be available to support multiple shifts

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

Location:

USA TJ Maxx Distribution Center Worcester

This position has a starting salary range of $61,000.00 to $82,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.