Operations Supervisor - Pasadena OBGYN

Cedars-Sinai Medical Center; Pasadena (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Cedars-Sinai Medical Care Foundation in Pasadena, CA is seeking a Supervisor, Operations to oversee daily administrative and clinical operations across assigned practices and departments. The role supports physicians, patients, and staff and aligns with the Cedars-Sinai Health System mission.

The position collaborates with the Operations Manager on business plans, maintains facilities, ensures HIPAA compliance, and leads multi-disciplinary teams to optimize workflows and service delivery.

Qualifications

• 3+ years medical office experience, preferably in a multi-specialty medical group setting, previous supervisory experience.
• Bachelor's Degree or progress toward completion preferred.

Responsibilities

• Oversee daily administrative and clinical operations across assigned practices, departments, and/or programs to support physicians, patients, and staff.
• Collaborate with the Operations Manager to develop business and operations plans and assume fiscal responsibility including budget preparation and expense control.
• Maintain facilities by planning space allocations and coordinating maintenance and moves; ensure HIPAA compliance for clinical records.
• Establish patient care processes and workflows; ensure appropriate staff coverage and participate in new workflow/project implementation.
• Provide supervision and development of administrative, clinical, and technician staff; work with HR on hiring, training, and performance management.

Education

High School Diploma/GED

Bachelor's Degree

Job description

The Supervisor, Operations is responsible for the daily oversight of the administrative and clinical operations of assigned practices, departments, and/or programs to meet the needs of physicians, patients, and staff and support the mission and vision of Cedars-Sinai Health System and Cedars-Sinai Medical Care Foundation.

Responsibilities

• Understands and supports the business requirements and fiscal structure of the Foundation, including patient assignment, risk and specialty network structures, and utilization management. Functions as a key resource for staff and physicians in support of these requirements;
• In collaboration with the Operation Manager, develops business and operations plans for assigned areas, programs, and services; Assumes fiscal responsibility for areas of oversight, including budget preparation, expense control, and revenue enhancement;
• Maintains facilities by planning space allocations, layouts, and floor moves; arranging for and supervising building maintenance;
• Adheres to HIPAA requirements for clinical records by adhering to company policy for retention, protection, retrieval, transfer, and disposal of records;
• Maintains equipment by planning equipment procurement and maintenance; evaluating products, service, and warranties;
• In collaboration with department leadership, establishes patient care processes and workflows. Assists with the development of procedures that support the quality and timely support patient care services. Ensures appropriate physician, locum, allied health professional, technician and staff coverage for all areas; Participates in the design and supports the operational implementation of organizational new workflows, processes, programs, and technologies;
• Maintains appropriate quality control programs and partners proactively with risk, quality, and clinical services departments to ensure continuous monitoring and improvement in the provision of clinical services;
• Functions as a key resource for staff and physicians in the utilization of key information systems and technologies. Assumes responsibility as practice liaison for the resolution of system-related issues, identification of opportunities for improvement and implementation of key systems and system and workflow enhancements;
• Based on assigned responsibilities, supervises all employees in areas of oversight, including administrative, clinical, and technician staff; In conjunction with the executive and medical leadership, provides direct supervision of physician extenders; Assesses qualifications and interviews candidates, assumes responsibility for the assessment and improvement of competencies, work assignments, and schedules, orienting, coaching, training, in-services, performance evaluation, compensation, mentoring, discipline and terminating employment; Partners with appropriate departments in the necessary execution of these duties (e.g. clinical services, risk, quality, human resources);
• Serves as liaison for areas of operational responsibility with facilities management, patient billing, utilization management, quality, risk, human resources, and payroll.

Qualifications

Education

• High School Diploma/GED - minimum
• Bachelor's Degree Bachelor’s Degree or progress toward completion required - preferred

Experience

• 3 years Three or more years medical office experience, preferably in a multi-specialty medical group setting, previous medical office management and/or supervisory experience, or equivalent education and experience - minimum

About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

About the Team

With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.

Job Info

• Job Identification 19495
• Legal Employer Cedars-Sinai Medical Care Foundation
• Department CMCF 1113031 Operations
• Job Category Clinical Operations
• Job Function Clinical Operations
• Locations 625 S Fair Oaks Ave, Pasadena, CA, 91105, US