Operations Supervisor I – Swedesboro, NJ

CMA CGM; Philadelphia (Philadelphia County); On-site; USD 70,000 - 77,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health insurance

Employee benefits platform (discounts)

Job summary

CEVA Logistics in the United States seeks a Warehouse Operations Supervisor to oversee outbound dock activities and ensure efficient service for customers. You will coordinate daily work, assign duties, train staff, and monitor performance while driving safety and quality initiatives in a fast-paced distribution environment.

You will collaborate with cross-functional teams to optimize space, schedules, and staffing, reporting progress to management and pursuing continuous improvement across the

Qualifications

• Education and experience as specified: high school diploma or GED; 1–2 years related experience; 3+ years industry experience preferred.
• Supervisory/management experience in a warehouse environment.
• Proven knowledge of dock operations and forklift driving preferred.

Responsibilities

• Develop and maintain excellent customer service to internal and external customers at all times.
• Plan the daily work schedule by reviewing work orders, arrival notices and customer instructions; assign duties to warehouse staff.
• Review pending jobs, plan reorganizations of warehouse space and adjust resources and staffing as needed.
• Train new staff and delegate supervisory tasks; monitor quality and quantity of work and provide guidance.
• Oversee progress on problem resolution and keep management informed daily.
• Conduct regular meetings and annual performance reviews for staff in the department.

Skills

Microsoft Office

Supervisory skills

Planning & scheduling

Leadership

Education

High School Diploma or GED

Bachelor’s Degree in International Business/Logistics/Supply Chain

Tools

Microsoft Office

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

Pay Range $70,000 – $77,000

YOUR ROLE

Are you known for your leadership skills? Are you passionate about coordinating efficient outbound warehouse operations? If so, we have an opportunity that would allow you to supervise all activities on the outbound dock.

WHAT ARE YOU GOING TO DO?

• Develop and maintain excellent customer service to internal and external customers at all times. Promote positive relationship with clients by providing excellent customer service.
• Plan the daily work schedule by reviewing existing work orders, arrival notices and instructions from customers. Assess priorities based on time sensitivity and available resources. Assign duties appropriate to warehouse staff.
• Review pending jobs or trends, plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment or staffing needs.
• Train new staff in assigned duties, and quality management activities or delegate training responsibilities to experienced specialist. Assign selective supervisory tasks as needed to experienced specialists acting as leads for lower level warehouse staff. Monitor quality and quantity of jobs performed throughout the day, providing advice and guidance as necessary.
• Oversee progress on problem resolution. Keep manager advised of progress or problems requiring attention on a daily basis.
• Hold regular meetings with warehouse staff to assess group’s overall status. Provide responsible supervision and control for all department activities. Conduct annual performance reviews for all staff within the department and address all employee performance problems promptly and directly in accordance with personnel policies of the company.

WHAT ARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED; Bachelor’s Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline or equivalent combination of work experience and education, preferred. Minimum one to two years related experience; Minimum three years of industry experience, preferred. Minimum one year of supervisory or management experience. Proven knowledge and experience in dock operations.
• Credentials: Valid state issued Driver’s License; Forklift Driver Certification. Ability to drive and or operate a forklift, hand truck and pallet jack. DOT Dangerous Goods/Hazardous Materials Certification.
• Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Characteristics: Ability to plan work for self and others to ensure work is completed efficiently. Effectively participates in and/or supervises department projects related to assigned area of responsibility.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.