Supervisor I - 2nd shift - MillingtonTn

American President Lines; Millington, Northern (TN, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid Time Off

Employee discount platform

Life insurance

Disability coverage

Tuition reimbursement

Job summary

CEVA Logistics is seeking a capable supervisor to oversee transportation and customs processes, ensuring accurate documentation and compliant procedures.

You will develop customer service excellence, supervise staff, and drive process improvements while coordinating with operations and clients. A strong background in logistics, ITAR, and export controls is essential for success.

Qualifications

• Bachelor’s degree in a related field preferred with at least four years of experience.
• Experience supervising teams and coordinating logistics activities.
• Familiarity with ITAR, import/export compliance, and safety regulations.

Responsibilities

• Provide excellent customer service to internal and external customers at all times.
• Supervise and coordinate departmental activities, train staff and measure performance.
• Review shipment documents for accuracy and regulatory compliance.
• Compute duties, tariffs, weight, and volume for exports/imports and communicate with customs when needed.
• Establish and revise policies for customs clearance in line with regulations.
• Identify process improvements through monitoring performance and client reviews.
• Maintain flexible work schedule including after-hours on-call rotation.
• Lead department projects related to designated area of responsibility.

Skills

Team supervision

Customer service

Microsoft Office

Regulatory compliance

Education

Bachelor’s Degree in International Business or Logistics

High School Diploma

Tools

Microsoft Excel

ERP/WMS systems

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

Areyouknown foryourleadershipskills?Are youpassionate aboutcoordinatinglogisticsactivities?If so, we have an opportunity that would allow you tooverseetransportationand customs processes, providing customer service for shipment,receiptand documentation of imported/exported productsin accordancewithfederal and foreign regulations.

WHAT ARE YOU GOING TO DO?

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staffand ofcustomers. Conduct meetings with staff to assess group’soverall status, discuss ideas forimprovementand inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
• Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
• Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
• Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered.
• Identify areas of concern in clients’ import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate with operations manager regarding progress and problems or issues. Maintain flexible workschedule includes outside normal business hours and after hours on call rotation.
• Effectively participate in and/or supervise department projects related to assigned area of responsibility.

WHATARE WE LOOKING FOR?

• Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor’s Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
• Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required.
• Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
• Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

ABOUT TOMORROW

We value your professional and personal growth.That’swhy we share plenty of career opportunities for you to thrive withinCEVA. This role can be the first step on your career path with us.You can stay in the same job family, find a new family to grow in (how about sales or supply chain?)orfind your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.