Operations Supervisor - Guest Experience & Profitability

Aramark Corporation; Las Vegas (NV); On-site; USD 21,000 - 34,000; Full time

Job summary

Aramark in Las Vegas, NV is seeking an Hourly Supervisor responsible for improving profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. This role focuses on hands-on leadership in a fast-paced environment.

You will oversee daily staffing, monitor labor and supply costs, audit service quality, train staff, and support performance reviews in a dynamic hospitality setting.

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls labor costs by supervising daily staffing.
• Maintains production, supply, and inventory costs per SOPs.
• Audits service and quality regularly.
• Adheres to standards and tracking procedures daily.
• Develops strategies to boost customer satisfaction.
• Oversees teamwork and service.
• Supports training programs to improve guest service and revenue.
• Assists in annual reviews and handles performance issues.
• Ensures time and attendance procedures are followed.
• Keeps staffing aligned with guidelines and adjusts as needed.
• Ensures all employees are trained for safety and sanitation.

Skills

3-5 years of relevant experience

Current Certifications as needed

Job description

Aramark in Las Vegas, NV is seeking an Hourly Supervisor responsible for improving profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. This role focuses on hands-on leadership in a fast-paced environment.

You will oversee daily staffing, monitor labor and supply costs, audit service quality, train staff, and support performance reviews in a dynamic hospitality setting.