Operations Supervisor | Full-Time | Fredericksburg Expo and Conference Center

Oak View Group; Fredericksburg (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Savings Plan

401(k) matching

Paid Time Off

Job summary

Oak View Group at the Fredericksburg Convention Center is seeking an Operations Supervisor to lead the events operations team, map floorplans to tasks, and ensure setups meet defined standards.

You will organize staff, solve on-site issues, and maintain a safe, clean, and professional venue ready for guests. This is a full-time, on-site role with an hourly rate and comprehensive benefits.

Qualifications

• Experience supervising teams in fast-paced event environments.
• Strong leadership and communication skills.
• Ability to organize people and prioritize tasks.
• Comfortable with physical work and standing for extended periods.
• Willingness to learn and operate equipment.

Responsibilities

• Review floorplans, event requirements, schedules, and operational needs.
• Organize and direct the Operations Team to complete setups accurately and on schedule.
• Ensure event spaces are fully prepared before guests arrive.
• Complete event refreshes and turnovers with strong attention to detail.
• Conduct final walkthroughs and correct incomplete or missed details.
• Respond to changing event needs and solve operational problems.
• Ensure breakdowns and post-event responsibilities are completed properly.
• Maintain a clean, organized, safe, and event-ready facility.
• Assist with cleaning, maintenance, painting, landscaping, equipment organization, and other facility projects when needed.
• Train and/or become qualified to operate forklifts, scissor lifts, floor scrubbers, pallet jacks, and other operational equipment.
• Set building alarms and complete closing procedures when assigned.
• Greet and assist customers and provide a professional first point of contact.
• Maintain professional working relationships with clients, vendors, employees, and management.

Skills

Leadership

Communication

Organization

Attention to detail

Problem solving

Independent work

Physical stamina

Tools

Forklift operation

Scissor lifts

Floor scrubbers

Pallet jacks

Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

As a Operations Supervisor, you will be responsible for supervising the team and making sure events are ready, organized, professional, and completed on time. We are looking for someone who can take a floorplan, understand what needs to happen, organize the team, keep employees productive, solve problems, and make sure the finished event meets defined standards.

Why Join Our Team? Make an Impact

You’ll be directly involved in making events happen and will see the results of your work every day.

Build Leadership Skills

Supervise a team, develop employees, solve problems, manage changing priorities, and gain valuable event operations experience.

Every Day Is Different

Our facility hosts conventions, trade shows, weddings, banquets, concerts, and special events. No two event days are exactly alike.

Grow With the Team

Employees who demonstrate reliability, initiative, leadership, and strong performance have opportunities to develop additional skills, certifications, and responsibilities.

Schedule

This is an event-driven operation, so schedules vary based on the events taking place at the facility.

Full-time supervisors are scheduled 30-40 hours per week, based on operational and event needs.

Availability Is Required For a Combination Of

• Days
• Evenings
• Nights
• Weekends
• Holidays
• Extended shifts when required by event schedules

This role pays an hourly rate of $20.00 - $23.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 11, 2026.

About The Venue

Join the Operations Team at the Fredericksburg Convention Center, where we host conventions, trade shows, weddings, banquets, concerts, and special events throughout the year.

Responsibilities

• Review floorplans, event requirements, schedules, and operational needs.
• Organize and direct the Operations Team to complete setups accurately and on schedule.
• Ensure event spaces are fully prepared before guests arrive.
• Complete event refreshes and turnovers with strong attention to detail.
• Conduct final walkthroughs and correct incomplete or missed details.
• Respond to changing event needs and solve operational problems.
• Ensure breakdowns and post-event responsibilities are completed properly.Maintain a clean, organized, safe, and event-ready facility.
• Assist with cleaning, maintenance, painting, landscaping, equipment organization, and other facility projects when needed.
• Train and/or become qualified to operate forklifts, scissor lifts, floor scrubbers, pallet jacks, and other operational equipment.
• Set building alarms and complete closing procedures when assigned.
• Greet and assist customers and provide a professional first point of contact.
• Maintain professional working relationships with clients, vendors, employees, and management.

Qualifications

• Previous supervisory, team lead, operations, hospitality, facilities, warehouse, event, or other hands-on leadership experience preferred.
• Strong leadership and communication skills.
• Ability to organize people and prioritize multiple tasks.
• Ability to work independently and make sound decisions.
• Strong attention to detail.
• Comfortable working in a fast-paced, physically active environment.
• Ability to stand, walk, bend, lift, push, pull, and move equipment throughout a shift.
• Ability to lift heavy objects.
• Willingness to learn and operate forklifts, scissor lifts, floor scrubbers, pallet jacks, and similar equipment.

Equipment certifications are a plus. Training is available for qualified employees.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.