Operations Supervisor: Drive Service & Profitability

Aramark Correctional Services; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Aramark is seeking an Hourly Supervisor who will help improve the profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality and consistency while driving sales and controlling costs.

Key duties include supervising daily staffing to optimize labor costs, guarding production and supply costs, auditing service and quality, training staff, and supporting customer satisfaction goals, while adhering to Aramark policies.

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Skills

Customer service

Safety compliance

Quality assurance

Cost control

Leadership

Job description

Aramark is seeking an Hourly Supervisor who will help improve the profitability of Operations by ensuring the highest level of customer service, safety, sanitation, quality and consistency while driving sales and controlling costs.

Key duties include supervising daily staffing to optimize labor costs, guarding production and supply costs, auditing service and quality, training staff, and supporting customer satisfaction goals, while adhering to Aramark policies.