Operations Supervisor, Donor Center Leadership

ADMA Biologics, Inc.; Goose Creek (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401K plan with employer match and vest

Medical, Vision, Life and Dental

Pet Insurance

Company paid STD and LTD

Company Paid Holidays

3 Weeks’ Paid Time Off

Tuition Assistance

Job summary

ADMA Biologics in Goose Creek, SC is seeking a Supervisor, Operations to oversee plasma center operations, supervise and train staff, and ensure compliance with SOPs and regulatory requirements.

The role emphasizes donor safety and satisfaction, with responsibilities spanning donor flow, QA monitoring, audits, inventory, and performance reviews, reporting to Center Operations leadership.

Qualifications

• High school diploma or equivalent required.
• Entry level management position, minimal experience is required.

Responsibilities

• Direct oversight and responsibility for employee activities and donor service within their assigned area(s).
• Ensure staff are trained and competent to perform job duties in accordance with the SOPs and regulatory requirements.
• Monitors and directs donor flow through the Center to ensure donors are moving through the center at the expected pace and make necessary adjustments to meet expected donor time in center goals.
• Perform lookbacks, audits, data tracking, and process flow evaluation.
• As assigned work directly with QA monitoring errors, developing, and implementing corrective actions, and ensuring the Center meets regulatory, cGMP, and customer requirements at all times.
• Monitors staff performance against existing standards and provides immediate correction to staff as needed.
• Monitors medical supply usage and use of other company resources to confirm use as intended and in accordance with SOP and routinely monitors inventory against usage. Inform Director, Center Operations and/or Assistant Manager when supplies are needed.
• Participates in Center internal audits and assists, as necessary.
• Manages donor floor production task schedules on a proactive basis.
• Directly oversees donor satisfaction on a day-to-day basis and works to limit all service issues and delays.
• Provides input into staff annual evaluations.
• Sets an example of excellent work ethic and instills good work ethics in staff.
• Maintains competence with all position required tasks.
• Ability to train others is required.
• All other duties as assigned.

Skills

Staff training

Leadership

Education

High school diploma or equivalent

Job description

ADMA Biologics in Goose Creek, SC is seeking a Supervisor, Operations to oversee plasma center operations, supervise and train staff, and ensure compliance with SOPs and regulatory requirements.

The role emphasizes donor safety and satisfaction, with responsibilities spanning donor flow, QA monitoring, audits, inventory, and performance reviews, reporting to Center Operations leadership.