Operations Supervisor - Distribution

DHL Supply Chain; Tunkhannock (Wyoming County); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking an Operations Supervisor to ensure smooth warehouse operations and drive process improvements. You will lead frontline staff, foster a safe, productive environment, and contribute to our reputation as a global leader in contract logistics.

With 500+ facilities and 50,000+ associates, the role emphasizes coaching, safety, KPIs, and cross-functional collaboration to optimize performance across the network.

Qualifications

• Bachelor’s degree or equivalent experience is preferred.
• 1+ years operations lead/supervisor/management experience preferred.
• 1+ years logistics industry experience preferred.
• Staff management and workload planning experience preferred.

Responsibilities

• Lead and develop a diverse team of frontline associates with coaching and support.
• Uphold health and safety regulations and foster a culture of safety.
• Monitor KPIs and operational metrics, provide reports and recommendations to management.
• Promote open communication and collaboration among leadership and associates.

Skills

Leadership

Coaching

Communication

Safety Compliance

KPI Tracking

Team Development

Education

Bachelor’s degree

Job description

The Operations Supervisor role has a national salary range of $62,500 - $70,000.

For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.

• DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description:

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience:

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.