Operations Supervisor - Dispatcher Fuel Transport

Penn Tank Lines, Inc.; Tampa (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

Penn Tank Lines, Inc. is seeking a full-time Operations Supervisor to oversee driver planning and load assignments in Tampa, FL. This role ensures operational efficiency, customer satisfaction, and addresses daily challenges in a fast-paced, detail-oriented environment. Successful candidates will demonstrate strong leadership, problem-solving abilities, and excellent communication skills.

Benefits

Quarterly and Annual Bonus Program

Medical Insurance & Prescription Plan

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

401(k) with matched contribution

Holiday, Vacation and Personal Time

Qualifications

• High School Diploma or equivalent required.
• College degree preferred; military experience in logistics a plus.
• Previous customer service experience essential.

Responsibilities

• Oversee daily activities of drivers and manage delivery guidance.
• Monitor petroleum inventories and collaborate with suppliers.
• Forecast customer needs to ensure no service failures.

Skills

Problem-Solving

Communication

Customer Focus

Geographical Knowledge

Technology Proficiency

Education

High School Diploma or equivalent

College degree (Bachelor's or Associate's) preferred

Tools

Microsoft Office (Excel)

Job description

Penn Tank Lines is searching for a full-time Operations Supervisor to manage driver planning and load assignments at our terminal located in Tampa, FL.

This position will ensure efficient utilization of assets, having a direct impact on driver and terminal profitability, customer satisfaction, and operational efficiency. The right candidate for this position will be successful in an environment where the work is highly precise and helpful in nature, requires strong attention to detail, and a professional, pleasant manner when interacting with drivers and customers

Position: Operations Supervisor

Location: Tampa, FL

Salary: $50,000 - $55,000

Schedule: Full-time, 6:00 PM – 6:00 AM, rotating schedule (4 on / 4 off)

Why choose Penn Tank Lines?

• Compensation available to Operations Supervisors
  • Competitive salary
  • Quarterly and Annual Bonus Program
• Benefits available to Operations Supervisors
  • Medical Insurance & Prescription Plan
  • Dental Insurance
  • Vision Insurance
  • Employer-Paid Life, Accident and Disability Insurances
  • Wellness Program
  • Employee Assistance Program
  • Voluntary Supplemental Insurances
  • 401(k) with matched contribution
  • Holiday, Vacation and Personal Time
• Culture experienced by our Operations Supervisors
  • Family-run business for 50 years
  • Commitment to a mission to be the leader in reinventing S.A.F.E high-quality delivery of products
  • Long-tenured drivers, independent contractors, staff and leadership

About Us

Founded in 1974, Penn Tank Lines, Inc., is a leading petroleum transportation company, operating a fleet of 500 trucks across two-thirds of the United States. It is a trusted partner in the transportation of petroleum products because of its focus on Safe, Accurate, Flexible, and Efficient delivery.

Penn Tank Lines is searching for a full-time Operations Supervisor to manage driver planning and load assignments at our terminal located in Tampa, FL. This position will ensure efficient utilization of assets, having a direct impact on driver and terminal profitability, customer satisfaction, and operational efficiency. The right candidate for this position will be successful in an environment where the work is highly precise and helpful in nature, requires strong attention to detail, and a professional, pleasant manner when interacting with drivers and customers.

Responsibilities of our Operations Supervisors:

• Oversees the daily activities of Drivers assigned to their shift and is the first point of contact to provide guidance to Drivers making deliveries
• Monitors and manages store petroleum inventories while evaluating and building loads
• Collaborates with suppliers to work through allocation and supply challenges
• Ensures organization and proper sequence of loads delivered to maximize efficiency
• Continually analyzes stations to identify potential delivery issues related to traffic, allocation, and driver's available hours of service to ensure operational efficiency and profitability
• Maintains customer expectations of sourcing and on-time deliveries
• Forecasts customer needs and proactively ensures no service failures
• Reports on all service-related matters to Terminal Management
• May assist with daily log reviews and address violations
• May assist the Terminal Manager with equipment maintenance scheduling and tracking

Qualifications of our Operations Supervisors:

• Strong problem-solving skills with the ability to build loads to maximize operational efficiency
• Excellent written and verbal communication skills
• A pleasant and professional demeanor with the ability to multi-task
• A strong customer focus with the ability to follow tasks through to completion
• Ability to work independently and exercise judgement in both regular and unique situations
• Strong geographical knowledge of the area
• Strong skill base and comfort with technology including Microsoft Office, specifically Excel; experience with routing or dispatching systems a plus
• Some scheduling flexibility to meet the needs of the operation

Requirements of our Operations Supervisors:

• High School Diploma or equivalent
• Previous experience in a Customer Service role where attention to detail, a sense of urgency, problem solving, and using independent judgement to solve problems was required
• College degree (Bachelor’s or Associate’s) or some coursework toward a degree is preferred
• Military experience with fuel / logistics / transportation is a plus
• Previous management or leadership experience is a plus

Penn Tank Lines is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race/color, religion, sex, sexual orientation, gender identity, national origin, medical history, protected veteran status, disability or any other legally protected status.