Operations Supervisor: Customer Service & Efficiency

Aramark Corporation; Sarasota (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

Aramark in Sarasota is seeking an Hourly Supervisor to enhance profitability of operations while ensuring excellent customer service, safety, sanitation, and quality. The role focuses on driving sales and controlling costs within Aramark's standards and procedures.

The position requires managing daily staffing, supervising staff, and implementing training to improve guest service, morale, and revenue. Candidates should be prepared for hands-on leadership and adherence to safety guidelines.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.
• Supervisor accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing level consistent with established guidelines and make daily adjustments based on business needs.
• All employees to be trained according to company standards for safety, health, and sanitation procedure

Job description

Aramark in Sarasota is seeking an Hourly Supervisor to enhance profitability of operations while ensuring excellent customer service, safety, sanitation, and quality. The role focuses on driving sales and controlling costs within Aramark's standards and procedures.

The position requires managing daily staffing, supervising staff, and implementing training to improve guest service, morale, and revenue. Candidates should be prepared for hands-on leadership and adherence to safety guidelines.