Operations Supervisor: Customer Service & Cost Control

Aramark; Pullman (WA); On-site; USD 28,000 - 40,000; Full time

Job summary

Aramark in Pullman, WA is seeking an Hourly Supervisor to support Washington State University operations, focusing on customer service, safety, sanitation, quality, and cost control while driving sales. The role requires 3–5 years of relevant experience and current certifications as needed.

There is an hourly compensation of $25.00 per hour. Responsibilities include supervising staffing, controlling labor and production costs, auditing quality, and training staff to improve guest experiences and

Qualifications

• 3-5 years of relevant experience.
• Current Certifications as needed.

Responsibilities

• Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retains control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audits service and quality on a regular basis.
• Adheres to all standards and established tracking procedures daily.
• Develops and implements strategies to achieve customer satisfaction goals.
• Supervises teamwork and service on a regular basis.
• Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assists in annual employee reviews and supervises interim performance issues.

Job description

Aramark in Pullman, WA is seeking an Hourly Supervisor to support Washington State University operations, focusing on customer service, safety, sanitation, quality, and cost control while driving sales. The role requires 3–5 years of relevant experience and current certifications as needed.

There is an hourly compensation of $25.00 per hour. Responsibilities include supervising staffing, controlling labor and production costs, auditing quality, and training staff to improve guest experiences and