Operations Supervisor - Cold Food Department

LSG Sky Chefs; Des Plaines (IL); On-site; USD 73,000; Full time

Job summary

An airline catering provider is seeking an Operations Supervisor for their Cold Food Department in Des Plaines, IL. This role involves supervising the preparation of high-quality cold food, ensuring compliance with safety standards, and driving team productivity. The ideal candidate will have strong leadership skills, relevant educational background, and experience in a fast-paced environment.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

Qualifications

• 1–3 years of experience in food production or operations required.
• Familiarity with OSHA, GMP, FDA regulations.
• Excellent verbal, written, and organizational skills.

Responsibilities

• Lead daily production activities for the cold food department.
• Ensure compliance with food safety and quality standards.
• Supervise and coordinate team members effectively.

Skills

Leadership

Problem-solving

Communication

Team development

Education

Bachelor’s degree in Business Administration, Food Science, or related field

Tools

Microsoft Office Suite

Job description

Operations Supervisor - Cold Food Department

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Operations Supervisor - Cold Food Department

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Job Title: Operations Supervisor - Cold Food Department

Job Location: Des Plaines-USA-60016

Work Location Type: On-Site

Salary Range: $72,218.39 - 72,218.39

About Us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

At LSG Sky Chefs, the Operations Supervisor for the Cold Food Department plays a critical role in leading daily production activities to ensure the safe, efficient, and timely preparation of high-quality cold food items for airline catering. This position is responsible for supervising and coordinating team members, maintaining compliance with food safety and quality standards, and driving continuous improvement in productivity, cost control, and employee engagement. By fostering a culture of accountability and collaboration, the Operations Supervisor supports operational excellence and contributes to delivering an outstanding customer experience.

Main Accountabilities

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree in Business Administration, Food Science, Supply Chain Management, Hospitality, or a related field preferred; or an equivalent combination of education and relevant experience.
• 1–3 years of experience in a food production, manufacturing, or operations environment required.
• Proven leadership and problem-solving skills, with the ability to make quick, sound decisions in a fast-paced setting.
• Strong interpersonal and communication abilities to effectively lead a diverse team and collaborate across departments.
• Demonstrated ability to develop and motivate team members to achieve operational goals and productivity targets.
• Familiarity with OSHA, GMP, FDA, USDA, and EPA regulations within a food manufacturing environment.
• Excellent verbal, written, and organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and Windows-based applications required.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Distribution and Production

• Industries

  Food and Beverage Manufacturing

Referrals increase your chances of interviewing at LSG Sky Chefs by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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