Operations Supervisor, Central Supply

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Mass General Brigham in Boston is seeking an Operations Supervisor for Central Sterile Processing. This onsite role focuses on supervising staff, coordinating daily workflow, and ensuring safe, compliant operations across shifts.

You will oversee staffing, inventory, and cross-department coordination with OR and procedural areas to meet readiness and service expectations.

Qualifications

• High School Diploma or Equivalent required.
• CRCST or CSPD certification required.
• CER or CIS certifications preferred.
• 2–3 years experience as Central Sterile Technician.

Responsibilities

• Supervises daily sterile processing operations, including staffing support and scheduling.
• Ensures compliance with quality, safety, and regulatory standards across sterile processing.
• Coordinates workflow between Sterile Processing and OR staff for procedural readiness.

Skills

Patient service

Operations control

Case cart assembly

Detail orientation

Regulatory knowledge

Sterilization procedures

Aseptic technique

Education

High School Diploma or Equivalent

Tools

CRCST Certification

CSPDT Certification

CIS Certification

CER Certification

Job description

## Operations Supervisor, Central SupplyApply: Onsite: Boston-MA: Full time: Posted Today: RQ4079269Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Summary: Responsible for direct supervision of sterile processing staff and daily operational execution across assigned areas or shifts. Accountable for team performance, staffing, workflow management, and ensuring safe, efficient, and compliant sterile processing operations. Does this position require Patient Care? No Essential Functions: Supervises daily sterile processing operations, including staffing support, workflow oversight, scheduling, and operational coordination activities. Supports quality, safety, infection prevention, and regulatory compliance standards across sterile processing operations. Oversees workflow coordination between Sterile Processing, Operating Room staff, procedural areas, and external clinics as applicable to support procedural readiness and customer service expectations. Monitors and ensures team productivity and daily operational performance. Oversees inventory management activities to ensure availability and operational readiness. Coordinates instrument repair, maintenance, loaner instrumentation, and vendor support activities as applicable. Directly supervises staff, including performance management, coaching, and staffing decisions. Participates in departmental audits, quality initiatives, workflow improvement activities, and operational planning efforts. Supports timekeeping, staffing documentation, operational reporting, and other departmental administrative functions as assigned. Accountable for team performance, adherence to quality standards, and daily operational outcomes within the assigned area.**Qualifications**Education: High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc required; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred; Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred Experience: Experience as a Central Sterile Technician 2-3 years required Knowledge, Skills and Abilities: - Strong patient/customer service skills. - Controlling operations of equipment or systems. - Knowledge of case cart assembly, strong attention to detail. - Familiarity with the regulatory standards of materials management. - Knowledge of sterilization procedures, aseptic technique, and maintenance and care of instruments and equipment.**Additional Job Details (if applicable)****Physical Requirements**- Standing Frequently (34-66%)- Walking Frequently (34-66%)- Sitting Occasionally (3-33%)- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)- Carrying Frequently (34-66%) 20lbs - 35lbs- Pushing Occasionally (3-33%)- Pulling Occasionally (3-33%)- Climbing Rarely (Less than 2%)- Balancing Frequently (34-66%)- Stooping Occasionally (3-33%)- Kneeling Occasionally (3-33%)- Crouching Occasionally (3-33%)- Crawling Rarely (Less than 2%)- Reaching Frequently (34-66%)- Gross Manipulation (Handling) Frequently (34-66%)- Fine Manipulation (Fingering) Frequently (34-66%)- Feeling Constantly (67-100%)- Foot Use Rarely (Less than 2%)- Vision - Far Constantly (67-100%)- Vision - Near Constantly (67-100%)- Talking Constantly (67-100%)- Hearing Constantly (67-100%)**Remote Type**Onsite**Work Location**55 Fruit Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Evening (United States of America)**Pay Range**- /**Grade**7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.