Operations Supervisor - Allianz Amphitheater, Richmond, VA

Legends; Richmond (VA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking an Operations Supervisor to oversee venue operations at a vibrant amphitheater. This role focuses on enhancing the guest experience while managing event staff and inventory. The ideal candidate will be detail-oriented, organized, and capable of thriving in a fast-paced environment. Responsibilities include staff training, ensuring compliance with health regulations, and maintaining high service standards. Join a dynamic team where your contributions will directly impact memorable events and guest satisfaction. If you're ready to take on this exciting challenge, we want to hear from you!

Qualifications

• Must be at least 18 years of age and meet health requirements for food handling.
• Strong attention to detail and ability to multi-task in a fast-paced environment.

Responsibilities

• Supervise venue operations and manage event day staff.
• Maintain food and beverage inventory and enforce service standards.
• Conduct safety training and ensure compliance with safety policies.

Skills

Attention to Detail

Time Management

Multi-tasking

Customer Service

Food Handling

Education

High School Diploma or equivalent

Tools

Origami Risk

Job description

Operations Supervisor - Allianz Amphitheater, Richmond, VA

Job Category: Food & Beverage

Requisition Number: OPERA015083

Posted: February 18, 2025

Part-Time

Location

Allianz Amphitheater
350 Tredegar St
Richmond, VA 23219, USA

The Role

The Operations Supervisor will be responsible for supervising all activities within the venue operations department while maintaining a specific focus on the guest experience and day-to-day operations. This position reports directly to the General Manager.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Lead venue operations with direction of the general manager.
• Support general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Conduct physical audit of inventory and product, research and perform reconciliations.

Qualifications

• Must be at least 18 years of age.
• Strong attention to detail and extremely organized with elevated time management and prioritizing skills.
• Must meet state and city health requirements for food handling and alcoholic beverage service.
• Ability to multi-task in a fast-paced, team-oriented setting.
• Must be able to work fluently in English.
• Ability to work in an open aired environment during all climate conditions.
• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Ability to work all venue events, including extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.