Operations Supervisor - 2nd Shift

MillerKnoll; East Greenville (Montgomery County); On-site; USD 65,000 - 90,000; Full time

Job summary

MillerKnoll is seeking an Operations Work Team Leader on second shift in our Wood department to oversee daily manufacturing operations, ensuring safety, quality, and on-time production. You will lead frontline teams, plan activities, assign tasks, and drive kaizen and continuous improvement initiatives.

The ideal candidate has a 4-year degree and 3–5 years supervisory experience in manufacturing, with lean principles, ERP (JDE) proficiency, and strong problem-solving and leadership skills.

Qualifications

• 4 year degree preferred and manufacturing supervisory experience.
• Experience leading teams in a production environment.
• Knowledge of lean manufacturing and safety practices.
• Familiarity with ERP systems and office software.
• Strong problem solving and communication skills.

Responsibilities

• Establish and maintain effective working relationships across the organization.
• Plan and lead daily activities using the production schedule.
• Assign employees to complete manufacturing operations daily.
• Lead kaizen events and implement improvement solutions.
• Ensure safe, efficient production meeting customer specs.
• Manage training, performance reviews, and disciplinary actions.
• Track work orders to ensure on-time shipments.
• Ensure adherence to company policies.

Skills

Team leadership

Process improvement

Lean manufacturing

Safety awareness

Problem solving

ERP proficiency

MS Office

Education

Bachelor's degree preferred

Tools

JDE ERP

Ceridian Dayforce

SharePoint/Teams

Excel

Job description

Why Join Us?

Knoll uses modern design to connect people to their work, their lives, their world. Since 1938, we have been recognized internationally for creating workplace and residential furnishings that inspire, evolve, and endure. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Profile

We are currently seeking an Operations Work Team Leader on second shift Wood area who will oversee daily manufacturing operations. The Operations Work Team Leader will perform a front–line leadership role in support of Manufacturing Associates; Team Leads and Maintenance in the areas for the full Wood department. The responsibilities range from oversight, planning, coordinating, and controlling all aspects of production, associate management, and equipment functionality; Ensure that all products are produced safely, efficiently, completely, correct and on time. Develop Process Leads and Operators while working with support resources to increase engagement and involvement in maintaining and improving safety aspects, product quality compliance, achieving and exceeding performance standards, leading kaizen events, and driving continuous improvement.

Duties and Responsibilities

• Establish and maintain effective working relationships with all levels of employees throughout the organization
• Utilize the Daily Production Schedule to plan and lead daily activities of manufacturing team
• Assign employees appropriately to complete all manufacturing operations on a daily basis
• Lead and participate in kaizen events, conduct problem solving, and implement solutions
• Oversee all daily operations to ensure employees are performing all duties safely, efficiently, to customer specifications
• Responsible for employee training and evaluations, recommendations for hiring, performance improvement plans and advancement, and disciplinary actions and/or terminations
• Track all work orders through the plant to ensure shipments on time
• Ensure all employees adhere to company policies

Qualifications

• Industry Experience: 4 Year Degree preferred
• Three to five years of manufacturing supervisory experience preferred
• Working in a production assembly operation a plus
• Technical Experience: Experienced in team building, process improvement, conflict resolution, and motivating people
• Knowledge of manufacturing organizations, process controls, and safety procedures
• Knowledge of fundamental Safety principles for an industrial work environment
• Should possess problem solving skills and facilitate group meetings
• Skilled in the use of ERP systems (JDE a plus), timekeeping software (Ceridian Dayforce a plus), Microsoft Office (Word, Excel, PowerPoint), Microsoft SharePoint and/or Teams
• Lean manufacturing knowledge & implementation
• Knowledge of ISO 14001/9001 required
• Required Experience: Maintain and enforce a Safe work environment
• Make decisions and take action
• Analyze processes and make recommendations
• Maintain relationships with other departments and people
• Champion Lean Manufacturing Principles
• Assist in new product and program launches
• Assure integrity of manufacturing processes
• Participate as a member of the Wood Manufacturing Team
• Perform other duties as necessary in support of business objectives

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

About MillerKnoll

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together.