Operations Supervisor - 2nd Shift

Owens & Minor; Ashland (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

Owens & Minor is seeking an Operations Supervisor with a focus on continuous improvement to oversee daily warehouse operations in Ashland, VA. You will lead the operations team, drive process improvements, and monitor KPIs to boost efficiency and safety.

The role requires a bachelor's degree and 3+ years of supply chain or warehouse leadership experience, preferably in healthcare. A Lean Six Sigma mindset is a plus, with opportunity for growth.

Qualifications

• Bachelor's degree preferred and relevant leadership experience in supply chain.
• Strong knowledge of logistics, distribution, or warehouse management best practices.
• Proven ability to lead, coach and mentor teammates in a matrix environment.

Responsibilities

• Supervise the operations team to complete tasks efficiently and safely.
• Identify improvement opportunities and apply Lean/Six Sigma concepts.
• Track KPIs and analyze data to drive process changes.
• Provide training and mentorship on continuous improvement tools.
• Ensure compliance with safety and company policies.
• Manage attendance, shift schedules, and time for teammates.
• Deliver proactive feedback and coaching where needed.
• Oversee training and succession planning for assigned functions.
• Help achieve Safety, Quality, Productivity, and Turnover KPIs.
• Coordinate with Account Management, Transportation, and CEC as needed.
• Support conversion of new customers to ensure successful implementation.
• Ensure SOPs and WI adherence for warehouse and transportation.

Skills

Team Leadership

Lean Six Sigma

Data analysis

Education

Bachelor's degree preferred

Tools

Process mapping tools

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan-Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance-We offer educationalassistanceto all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability-We offer employer-paid life insurance and disabilitycoverage.
• Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA)and401(k)-We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave-In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, andadditionaltypes of leave - including parental leave.
• Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.

The anticipated compensation range is $65,000 to $75,000 plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Afternoon Shift: 4:30PM Start

Job Summary

An Operations Supervisor with continuous improvement experience is responsible for overseeing daily operations while driving process improvements to enhance efficiency and productivity. This role is essential for maintaining operational efficiency and fostering a culture of continuous improvement within the organization.

Core Responsibilities

• Team Leadership: Supervise and support the operations team, ensuring tasks are completed efficiently and safely.
• Process Improvement: Identify areas for improvement and implement strategies using Lean, Six Sigma, or other methodologies.
• Performance Monitoring: Track key performance indicators (KPIs) and analyze data to recommend process changes.
• Training and Development: Provide training and mentorship to team members on continuous improvement tools and techniques.
• Compliance: Ensure all operations comply with company policies and safety standards
• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s)
• Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed
• Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent
• Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover
• Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed
• Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business
• Supervises assigned functions’ adherence to company developed SOP's / WI's for warehouse management and transportation

Qualifying Expereince

• Bachelor's degree preferred
• 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry
• Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
• Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions.

Preferred Qualifications

• Leadership: Experience leading a team in a fast-paced environment.
• Communication: Excellent communication and interpersonal skills.
• Certifications: Lean Six Sigma certification or similar credentials would be a plus.
• Technical Skills: Proficiency in data analysis and process mapping tools

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.