Operations Supervisor

HIRE Strategies, L.P.; Washington; On-site; USD 70,000 - 75,000; Full time

Job summary

A national company in the commercial maintenance and floor restoration services is seeking an Operations Supervisor to support the Operations Manager during 2nd shift hours. Responsibilities include coordinating resources, supervising operations, and managing national accounts. The role requires strong leadership skills and at least 5 years of supervisory experience in facilities management or similar fields.

Benefits

Medical insurance

Vision insurance

401(k)

Annual Bonus

Qualifications

• 5+ years in supervising, staffing, scheduling, dispatching and routing required.
• Bilingual in Spanish a plus.
• Ability to work under pressure and adjust schedule to meet business needs.

Responsibilities

• Coordinate operational resources to meet client expectations.
• Supervise operational activities and maintain communication flow with clients and technicians.
• Ensure service delivery aligns with strategic goals.

Skills

Problem-solving

Organizational skills

Team working

Communication

Job description

1 day ago Be among the first 25 applicants

HIRE Strategies, L.P. provided pay range

This range is provided by HIRE Strategies, L.P.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from HIRE Strategies, L.P.

National company in the commercial custom maintenance and floor restoration services is seeking an Operations Supervisor for in Beltsville, MD. This position with directly support and be the right hand to the Operations Manager for the 2nd shift hours, approximately 2:00pm to midnight. Excellent salary, bonus and benefits.

RESPONSIBILITES

• Coordinate operational resources daily to ensure service delivery meets and exceeds the client’s expectations.
• Ensuring individual tasks are aligned with the team’s strategic goals.
• Provide feedback and solutions by monitoring daily activities of the operations team.
• Develops skills and knowledge of all restoration and maintenance services provided.
• Provides direct supervision of operational activities.
• Recommends adjusts to delivery and frequency of services to be an asset to the client.
• Manage national accounts; field calls and request; serve as liaison between company, clients and subcontractors.
• Fosters a consistent flow of communication with clients, technicians, and management
• Ensures all work is completed per work order instructions and ensures work orders are then completed with all proper time and notes captured
• Ensures all scheduled jobs come in at budgeted scheduled hours or better.
• Maintains the ability to take pro-active and creative approaches in resolving any challenges.
• Understand/accurately perform all cleaning (restorative/maintenance) methods for carpet, furniture and wall panels, to include upholstery, fabric, and leather.
• Understand and accurately perform cleaning (restorative and maintenance) methods for hard surfaces including but not limited to ceramic, porcelain and stone Understand and accurately perform water damage restoration.
• Complete work order paperwork after each job and notify supervisor of any special circumstances including photo narratives as appropriate.
• Responsible for maintaining a safe work area including the use of caution signs and barriers.
• Responsible for care and cleanliness of cleaning equipment and vehicles.
• Report to work on time and in proper uniform.
• Pursue obtaining IICRC certifications in commercial carpet, upholstery, water restoration and ceramic tile.
• Follow rules, policies, regulations as outlined in company handbook.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
• Physical demands: while performing the duties of this job, you will be required to stand and walk, frequently required to use hands to fingers, handle, or feel and reach with hands and arms, occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl, frequently lift and or up to 50 pounds.

EXPERIENCE REQUIREMENTS

• Experience in facility management, floor restoration or janitorial services
• 5+ years in supervising, staffing, scheduling, dispatching and routing required.
• Knowledge of establishing and adjusting labor force by monitoring costs, budgeted hours and branch workload.
• Bilingual in Spanish a plus.
• Possess personal professional appearance, problem-solving, organizational and team working skills
• Ability to coach, mentor and develop subordinates required.
• Ability to work under pressure, handle changing priorities, manage staff and achieve desired objectives while meeting deadlines.
• Ability to communicate verbally and in writing to achieve desired contractual objectives.
• Ability to adjust schedule to meet business needs.

All resumes are confidential and will only be sent to the client with candidate's verbal permission. EOE

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Consumer Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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