Operations Supervisor

Hispanic Alliance for Career Enhancement; Solana Beach (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading health solutions company is seeking an Operations Supervisor in Solana Beach to lead store operations and enhance customer service. Responsibilities include supervising staff, handling customer inquiries, and managing store merchandise. Candidates should possess strong reasoning and communication skills, with a preference for retail supervisory experience. Competitive pay range is $17.25 - $26.00 per hour, with benefits including medical plans and 401(k).

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Tuition assistance

Qualifications

• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts.
• Experience as a retail supervisor preferred.

Responsibilities

• Work effectively with store management and crews.
• Assist customers with their questions and complaints.
• Support planning, execution of displays and inventory.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Supervision and influencing skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Overview

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Responsibilities

1. Management: Work effectively with store management and store crews; supervise the store's crew through assigning, directing and following up of all activities; effectively communicate information both to and from store management and crews.
2. Customer Service: Assist customers with their questions, problems and complaints; promote CVS customer service culture by greeting, offering help, and thanking customers; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations); maintain customer/patient confidentiality.
3. Merchandise/Presentation: Price merchandise; stock shelves; support the planning, execution of displays, sign and inventory of weekly, promotional, and seasonal merchandise; support the planning, execution of the display and maintenance of off-shelf merchandise.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

30

Time Type

Full time

Pay Range

The typical pay range for this role is: $17.25 - $26.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 01/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.