Operations Supervisor

U.S. Courts; San Francisco (CA); Hybrid; USD 126,000 - 197,000; Full time

Benefits offered by this job

Telework opportunities

PSLF eligibility

Mass transit subsidy

Employer-sponsored pension

Dental insurance

Vision insurance

Life insurance

Flexible spending account

Job summary

U.S. Courts’ Clerk's Office for the Ninth Circuit seeks an Operations Supervisor to lead multiple programs and teams in a high-volume, rule-driven environment.

The role requires strong leadership, organizational excellence, and the ability to advise senior leaders, streamline processes, and manage personnel matters while ensuring service to the federal judiciary. This position offers telework opportunities and comprehensive benefits.

Qualifications

• Minimum six years of progressively responsible administrative/operational experience in public service or legal fields, including three years in a managerial role.
• Strong leadership with ability to motivate and develop teams and manage high-volume, deadline-driven operations.
• Excellent written and oral communication, advising senior leaders and briefing complex matters.

Responsibilities

• Lead, motivate, and develop multiple teams and programs.
• Define and streamline operational processes to meet high-volume demands.
• Advise senior leaders and brief on complex matters with discretion.
• Resolve personnel matters and maintain sound judgment in handling confidential information.
• conduct training and define reports to support operational needs.
• Collaborate with senior leaders to optimize efficiency and service levels.

Skills

Leadership

Team management

Organization

Communication

Policy & operations

Stakeholder management

Education

Bachelor's degree

Tools

Legal case management software

Job description

Are you interested in a position that supports the federal Judiciary's mission of ensuring equal justice under the law? Do you possess strong leadership skills, have experience managing multiple programs and teams, and thrive on complex, rule-driven work? The Clerk's Office of the U.S. Court of Appeals for the Ninth Circuit is seeking a talented Operations Supervisor to join our team.

Salary*: Depending on qualifications and experience, $125,768 to $197,200 (CL 30).
Time off: 13 days of paid vacation for the first three years, increasing with tenure thereafter, 13 sick days accrued per year, 11 paid holidays.
Benefits: Employer subsidized health and life insurance plans. Dental, vision, flexible spending account, and long-term care plans are available. Employer-sponsored pension plan and supplemental retirement contribution plans with employer match.
Other Perks: Telework opportunities, eligibility for Public Service Loan Forgiveness Program (PSLF), mass transit subsidy, reasonable work hours, team environment, creative people, and enhanced vacation accrual-based tenure.

Required Qualifications

A minimum of six years of progressively responsible, successful, and substantive administrative and/or operational experience (three of which must be managerial) in public service, legal, or comparable professional fields. A successful candidate will also demonstrate:

• A record of leading, motivating, and developing teams.
• Being highly organized and detail oriented.
• Excellent oral and written communication skills, including the ability to advise senior leaders, brief complex matters, and respond promptly to inquiries from a wide range of audiences.
• The ability to successfully resolve personnel matters.
• Experience responding to the needs of multiple senior leaders within an organization and defining and streamlining operational processes in a high-volume, deadline-driven environment.
• Sound judgment and unwavering discretion in handling confidential and sensitive information.
• Proficiency with legal case management or workflow systems, including the ability to conduct training, define reports, and make recommendations regarding operational needs.

Preferred Qualifications

• Knowledge of court appellate practice and procedure, or demonstrated ability to master a complex, rule-driven operating environment quickly.
• Experience in a court, legal, agency adjudicatory body, or other high-volume case processing organization.
• Bachelor's degree from an accredited institution.