Operations Supervisor - Safety/Training

Kenco Group; Rockford (IL); On-site; USD 67,760 - 101,640; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid Time Off

Employer Paid Holidays

Job summary

Kenco Group seeks an Operations Supervisor in Rockford, IL to direct warehouse associates and ensure safety and quality standards.

Your role includes managing workflows, scheduling, and mentoring staff, requiring a Bachelor's degree and supervisory experience in distribution. Kenco offers medical insurance, 401(k), and paid time off.

Qualifications

• Minimum of three years of experience in warehousing, distribution, or related field.
• Minimum of six months supervisory experience.

Responsibilities

• Direct work of associates in the warehouse/distribution environment.
• Ensure safety and quality of work.
• Prepare work schedules and expedite workflow.
• Monitor and perform accurate shipping of outbound orders.
• Mentor and coach associates.

Skills

Business Acumen

Communicate for Impact

Leading People

Managing Transitions / Change Management

Relationship Management

Strategic Agility

Education

Bachelor degree (B.A./B.S.) or equivalent experience

Tools

Microsoft Office

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Operations Supervisor is responsible for directing the work of associates in the warehouse/distribution environment. The position is responsible for the safety and quality of work for departments and areas of responsibility.

Functions

• Determine work volume, prepare work schedules, and expedite workflow to ensure maximum cost effectiveness within the department.
• Assign duties and examine work for quality, neatness, and conformity to policies and procedures.
• Schedule job assignments for periodic and/or special inventories.
• Monitor, direct, and (when necessary) perform the accurate shipping of outbound orders.
• Issue written and oral instructions to associates as needed or required.
• Ensure associate accountability in accordance with corporate standard operating procedures.
• Work to maintain harmony among associates and resolve grievances.
• Manage employee time including edits and corrections.
• Mentor and coach associates, including corrective actions as well as performance evaluations.
• Assume responsibility for monitoring zoning and product database development during the receiving process.
• Perform training of policies, procedures, and Standard Works to ensure processes are followed.
• Assist Safety Advocate with all aspects of Safety Program and participate on the Safety Committee.
• Assist in the development of processes and process improvements.
• Misc. tasks as assigned by the General Manager.

Qualifications

• Bachelor degree (B.A./B.S.) from a four-year college; or equivalent related experience and/or training; or equivalent combination of education and experience.
• Minimum of three years of experience in warehousing, distribution, or related field.
• Minimum of six months supervisory experience.
• PC and computer skills including Microsoft Office.

Competencies

• Business Acumen – Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business and organization.
• Communicate for Impact – Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team.
• Leading People – Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization’s strategy.
• Managing Transitions / Change Management – Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management – Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility – Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

Disclosures (Privacy Notice)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy: https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/.

Payment Range

$67,760.00 - $101,640.00

Benefits Offered

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays – 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Equal Opportunity Employment

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.