Operations Supervisor

Badger Infrastructure Solutions; Portage (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Badger Infrastructure Solutions is seeking an Operations Supervisor to oversee day-to-day field activities, ensure safety protocols, onboard new operators, and deliver strong client service.

You will coordinate dispatching, schedule projects, assist with bids, support business development, and review operator paperwork (daily trip tickets and logs) while maintaining a sharp focus on reliability and safety in Portage, Indiana.

Qualifications

• Must have supervisory experience.
• Experience in Vacuum, Pump Trucks Underground Construction, Oil and Gas, Underground Utility, Waste, Equipment Rental, Trucking / Fleet Management or related fields.
• CDL (preferred).
• Mechanical skills (preferred).
• Sales experience (preferred).

Responsibilities

• Assist with dispatching units and scheduling projects daily.
• Communicate with clients with a customer service focus on a daily basis.
• Assist with project bidding and proposals.
• Support and improved business development on a daily basis.
• Review operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs).

Skills

Supervisory experience

Customer service

Dispatching / scheduling

Communication with clients

Vehicle operation / mechanical basics

Job description

The Operations Supervisor is an integral part of the operations team. They oversee many aspects of the day-to-day operations including but not limited to ensuring the operators follow proper safety protocol, onboarding and training new operators, and customer service to clients.

The salary for this role will be commensurate based on education and/or experience.

What You'll Be Doing

• Assist with dispatching units and schedule projects on a daily basis
• Communicate with clients, with a customer service focus on a daily basis
• Assist with project related biddings and proposal
• Support and improved business development on a daily basis
• Reviewing operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs)

What You'll Need For Success

• Must have supervisory experience
• Previous experience required in one of the following areas: Vacuum, Pump Trucks Commercial Underground Construction, Oil and Gas, Underground Utility, Waste, Equipment Rental, Trucking / Fleet Management
• Valid CDL (preferred)
• Mechanical skills (preferred)
• Sales experience (preferred)

Physical Demand Requirements

• Must be able to hear and distinguish emergency signals and instructions while on duty
• Must be able to repetitively sit, lift, stoop, bend, squat, kneel, reach and crawl
• Must be able to repeatedly lift a minimum of 50 pounds
• Must be able to work in all outdoor elements for extended periods of time
• Confined Space Entry may be required to accomplish tasks for some clients when applicable
• Must be cleared to wear Personal Protective Equipment (PPE)
• Must be able to climb ladders, and work from stationary platforms from elevated heights
• Must be capable of working extended hours and variable shifts