Operations Supervisor

Capstone Logistics LLC; Ontario (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Major medical

Dental coverage

Vision coverage

Life insurance

STD

LTD

PTO

401K

Job summary

Capstone Logistics is seeking a Site Supervisor to join our team and lead day-to-day operations at a Capstone site. You will represent Capstone with Partners, supervise associates, and ensure safety and productivity while preparing to run a site of your own. The role trains new hires and emphasizes team collaboration.

Growth potential is strong as Capstone has expanded rapidly. This position requires 2+ years of supervisory experience in a distribution/transportation setting, strong

Qualifications

• 2+ years of supervisory/leadership experience in an industrial setting.
• Proven experience delivering high levels of customer service to internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organization and prioritizing skills.
• Ability to multitask and manage multiple priorities.
• Ability to solve problems and make effective decisions quickly in a fast-paced environment.
• Experience reading and interpreting P&L statements and preparing related management reports.
• Intermediate skills with Microsoft Excel, Word, Outlook and PowerPoint.

Responsibilities

• Negotiate rates with common carrier representatives.
• Run site with safety and efficiency as priorities.
• Write and balance daily bank deposits.
• Create daily work logs and transmit to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve customer service or associate issues daily.
• Ensure all associates follow Capstone policies and safety rules.
• Hold weekly safety meetings with associate participation.
• Assist in managing Site and Departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise data entry for all services performed and complete daily closeout including payroll records.

Skills

Supervisory experience

Customer service

Training & mentoring

Interpersonal skills

Organization

Multitasking

Budget management

P&L literacy

MS Office

Warehouse operations

Education

BS/BA Degree or Associates Degree with Equivalent Experience

Tools

Excel

Word

Outlook

PowerPoint

Job description

Capstone is a leading North American supply chain solutions partner with more than 500 operating locations, 14,500 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last mile delivery, supply chain analytics and optimization, and more. We are uniquely positioned to help our customers reduce warehousing and transportation costs.

We are looking for a Supervisor to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful Supervisor with 2-5 years of increasing management responsibility in the distribution/transportation fields. This position offers a competitive salary, bonus potential and a benefit package after 30 days.

THE OPPORTUNITY:

This is the final step before taking over your own site. You will learn to represent Capstone with our Partners, manage day to day activates with associates, all the while ensuring that safety and productivity are always the focus. At this stage, you may be asked to run portions of the business or perhaps an entire shift. The Site Supervisor will train new hires and provide an environment that is team centric. This is the training opportunity to hone the skills necessary to run your own site. With the growth that Capstone has experienced over the past years, it could be sooner than you think!

DAILY RESPONSIBILITIES:

• Negotiation of rates with common carrier representatives
• Running site with safety and efficiency as priorities
• Writing and balancing daily bank deposits
• Creation of daily work logs and transmission of same to corporate
• Audit of daily labor and billing reports
• Ensure customer needs are met on a daily basis.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow Capstone policies and work rules including Capstone safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing Site and Departmental budget.
• Scheduling associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.

QUALIFICATIONS:

• 2 years of supervisory / leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external customers.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal)
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• Ability to solve problems and make effective decisions in a fast-paced environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint

PHYSICAL REQUIREMENTS:

• Ability to stand for long period of times.
• Ability to safely operate material handling equipment as needed.
• Ability to work in warehouse environment on concrete flooring and in varying temperatures
• Ability to lift up to 75 lbs.

EDUCATION and/or EXPERIENCE:

• Warehousing, Logistics, Supply Chain or Third-Party experience preferred
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
• Excellent interpersonal communication, leadership, and customer service skills.
• The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Experience with managing budgets and ability to create & maintain various management reports.
• Intermediate computer experience, ideally with Microsoft products.
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
• College degree is a plus.

This description portrays in general terms the type and levels of ork performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We will offer the successful candidate:

• Salary commensurate with education, experience, and skills
• Quarterly and Annual Bonus incentive based on operational performance.
• Benefits after 30 days including major medical, dental, vision, life, STD, and LTD.
• 401K
• PTO

Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug- Free Workplace; background check required.

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