Operations Supervisor

1920 CVS Orlando FL Distribution, L.L.C.; Oak Ridge (FL); Presencial; USD 44.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Descripción de la vacante

CVS Health is seeking a Distribution Center Shipping Supervisor to lead daily outbound shipping operations in our Distribution Center. You will supervise staff, ensure accurate order processing, staging, loading, and dispatch, and drive safety, quality, and productivity standards.

You will monitor KPIs, resolve issues, and work with Transportation, Inventory Control, Asset Protection, Maintenance, and HR to optimize performance.

Formación

• Minimum 2 years of supervisory or managerial experience in a distribution or manufacturing environment.
• Minimum 2 years of experience with Microsoft Office (Word, Excel, Access, PowerPoint).
• Demonstrated ability to lead, coach, motivate, and hold teams accountable in a fast-paced operational environment.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to prioritize multiple operational demands while maintaining safety, quality, service and productivity expectations.
• Ability to analyze operational data and use performance metrics to identify trends, risks, and improvement opportunities.
• Ability to communicate effectively across multiple levels of the organization.
• Ability to work a flexible schedule including weekends or additional hours as needed.
• Flexibility to support business needs as described in the supervisor role.

Responsabilidades

• Lead, coach, develop, and hold colleagues accountable for performance, attendance, safety, quality, and work expectations.
• Coordinate daily shipping activities, staffing, workload distribution, trailer loading, staging, dispatch readiness, and outbound volume.
• Monitor KPIs such as productivity, throughput, shipping accuracy, service performance, trailer utilization, and labor utilization.
• Ensure outbound orders are completed accurately and on schedule while resolving operational exceptions.
• Maintain a strong floor presence and provide real-time direction during shifts.
• Collaborate with Transportation, Inventory Control, Asset Protection, Maintenance, HR, and other DC departments to resolve issues.
• Enforce policies, SOPs, safety requirements, and DC processes.
• Investigate issues, identify root causes, and implement corrective actions.
• Support continuous-improvement initiatives for safety, quality, productivity, cost, and service.
• Communicate shift performance, risks, staffing concerns, and unresolved issues to DC leadership; ensure smooth handoffs.
• Promote safety, accountability, respect, teamwork, and operational excellence.

Conocimientos

Leadership

Coaching

Communication

Problem solving

Decision making

Multilevel communication

Educación

High School diploma or GED

Herramientas

Word

Excel

Access

PowerPoint

Descripción del empleo

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Distribution Center Shipping Supervisor is responsible for leading and overseeing daily outbound shipping operations within the Distribution Center. This position provides direct leadership to colleagues and ensures that customer orders are accurately processed, staged, loaded, and dispatched according to established service, productivity, safety, and quality expectations. The Shipping Supervisor is accountable for managing daily staffing and workload priorities, monitoring operational performance, maintaining a safe and productive work environment, and ensuring execution against established Distribution Center goals. The role requires strong floor presence, effective communication, sound decision‑making, and the ability to respond quickly to changing volume, staffing, transportation, and operational conditions.

Key areas of responsibility include:

• Lead, coach, develop, and hold colleagues accountable for performance, attendance, safety, quality, and established work expectations.
• Coordinate daily shipping activities, including staffing assignments, workload distribution, trailer loading, staging, dispatch readiness, and completion of outbound volume.
• Monitor operational KPIs such as productivity, throughput, shipping accuracy, service performance, trailer utilization, labor utilization, and other department performance measures.
• Ensure outbound orders are completed accurately and on schedule while identifying and resolving operational exceptions that could affect store or customer service.
• Maintain a strong floor presence and provide real-time direction to colleagues and operational leads throughout the shift.
• Partner with Transportation, Inventory Control, Asset Protection, Maintenance, Human Resources, and other Distribution Center departments to resolve operational issues.
• Enforce company policies, standard operating procedures, safety requirements, and established Distribution Center processes.
• Investigate operational issues, identify root causes, and implement sustainable corrective actions.
• Support continuous-improvement initiatives that improve safety, quality, productivity, cost, and service.
• Communicate shift performance, business risks, staffing concerns, and unresolved issues to Distribution Center leadership and provide effective shift-to-shift handoffs.
• Promote a workplace culture centered on safety, accountability, respect, teamwork, and operational excellence.

Required Qualifications

• Minimum 2 years of prior supervisory or managerial experience in a distribution or manufacturing environment.
• Minimum 2 years of experience with Microsoft Office, including Word, Excel, Access, and PowerPoint.
• Demonstrated ability to lead, coach, motivate, and hold teams accountable in a fast-paced operational environment.
• Strong organizational, communication, problem-solving, and decision‑making skills.
• Ability to prioritize multiple operational demands while maintaining safety, quality, service, and productivity expectations.
• Ability to analyze operational data and use performance metrics to identify trends, risks, and improvement opportunities.
• Ability to communicate effectively across multiple levels of the organization.
• Ability to work a flexible schedule based on business requirements, including weekends or additional hours as needed.
• Flexibility to support business needs is also reflected in the existing internal supervisor description.

Preferred Qualifications

• Experience working in a fast-paced customer order fulfillment facility.
• Experience with Warehouse Management Systems (WMS) and distribution center technology.
• Knowledge of Lean, Six Sigma, continuous-improvement, or root-cause-analysis methodologies.
• Safety leadership, training, or compliance experience.
• Demonstrated experience leading and engaging teams.
• Familiarity with ISO standards or structured quality‑management systems.
• Bilingual English/Spanish capabilities strongly preferred.

Education

Verifiable High School diploma or GED is required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $43,888.00 - $85,068.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/03/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.