Operations Supervisor

Loomis US; Norcross (GA); On-site; USD 50,000 - 58,000; Full time

Job summary

Loomis US is seeking an Operations Supervisor in Norcross, GA, to ensure effective administration of policies regarding armored transportation and cash management. This leadership role emphasizes safety, efficiency, and employee development, making it a pivotal position in operations management.

Qualifications

• Valid firearms permit required.
• Proven leadership and supervisory experience essential.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Oversee daily operations of armored and ATM routes.
• Train and manage operations personnel.
• Respond to customer inquiries and logistical issues.

Skills

Leadership

Communication

Logistics

Security Enforcement

Customer Service

Education

Valid firearms permit

Experience in transportation or related field

Banking or retail cash operations experience (preferred)

Tools

Microsoft Office

Job description

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Job Description

Operations Supervisor

Norcross, GA, USA Req #7769

Monday, June 2, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Operations Supervisor

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.

Typical Duties / Responsibilities

• Complete and maintaining scheduling/routing on daily basis
• Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations.
• Maintaining effectiveness and efficiency of route, terminal and vault operations.
• Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
• Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
• Investigating accidents and processing required paperwork
• Developing and maintaining customer service capabilities among all operations staff.
• Responding to customer inquires and or complaints and solving logistical issues.
• Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
• Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
• Communication with all employees to Immediately resolve any outstanding issues and/or complaints.
• Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis.
• Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
• Interviewing, testing, selecting, training and supervising of operations personnel.
• Oversight and coordination of maintenance of vehicles, forklifts and other equipment.
• Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations.
• Manipulation and maintenance of route and vault data to include manual paperwork and electronic data.
• All other duties as assigned by the Operations Manager/Branch Manager.
  
  

Skills And Qualifications

• A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required.
• A strong, positive, leadership and supervisory presence proven through professional experience is required.
• Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required.
• Experience in transportation and warehousing, transportation logistics, or a related field required.
• Experience in banking or retail cash, and ATM operations preferred.
• Excellent computer skills and a working knowledge of Microsoft Office programs required.
• Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.
  
  

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Other Details

• Job Family Exempt
• Job Function Operations
• Pay Type Salary
• Min Hiring Rate $50,000.00
• Max Hiring Rate $58,000.00

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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