Operations Supervisor

Domino; Lewisburg (WV); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino is seeking a detail-oriented Supervisor to lead and support our operations team. You will guide performance, ensure safety and quality, and drive continuous improvement across processes.

The role emphasizes leadership, transparency, and accountability, with hands-on supervision in a fast-paced environment. You will participate in training and collaborate with management to meet production goals and service standards.

Qualifications

• High school diploma or GED.
• 2-3 years of supervisory experience.
• 2-3 years of operational/production/manufacturing experience.
• Strong proficiency with Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to lead, motivate and develop team members.
• Knowledge of safety standards and regulatory compliance (OSHA/GMP).
• Strong organizational and time management skills.
• Ability to analyze data and prepare reports.
• Flexibility to work full-time including nights/weekends/holidays.
• Ability to pass a background check.
• Physical capability to stand, lift up to 25 lbs frequently and 50 lbs occasionally.

Responsibilities

• Supervise and lead team in the absence of senior management.
• Conduct performance reviews and provide feedback.
• Maintain safe, inclusive work environment and fairness.
• Attend leadership and development training sessions.
• Monitor operations for OSHA/compliance with standards.
• Ensure procedures and safety protocols are followed.
• Prepare daily/period reports on KPIs and staffing.
• Inventory and resource planning support.
• Hands-on support and lead by example.

Skills

Leadership

Communication

Organizational skills

Time management

Supervisory experience

Problem solving

Education

High school diploma or GED

Some college coursework

2-year college degree (preferred)

Tools

Microsoft Office

Job description

MAKE GREAT PIZZA — AND MORE!

Be a part of the world's #1 Pizza company and watch your career grow!

Job Description

We are seeking a detail-oriented and motivational Supervisor to join our team. In this role, you will play a pivotal part in leading and supporting our operational team while ensuring excellence in all processes. As a Supervisor, you will be responsible for fostering a collaborative, inclusive work environment where team members feel valued and empowered to achieve our organizational goals. This position offers the opportunity to make a meaningful impact through effective leadership, transparent communication, and a commitment to continuous improvement.

Leadership and Team Management

• Supervise and lead team members in the absence of senior management, providing clear direction and support
• Conduct regular performance reviews and provide constructive feedback to foster professional development
• Implement progressive discipline procedures in accordance with company guidelines while maintaining empathy and fairness
• Create and maintain a safe, positive, and inclusive work environment that promotes respect and collaboration among all team members
• Attend and actively participate in leadership and development training sessions to enhance your supervisory skill set

Operational Oversight and Quality Assurance

• Monitor daily operations to ensure compliance with company standards, industry regulations, OSHA requirements, and local, state, and federal guidelines
• Ensure team members are trained and consistently follow established procedures and safety protocols
• Identify operational inefficiencies and make recommendations to senior management for process improvements
• Conduct regular inspections of the work area to verify proper functioning of equipment and adherence to quality standards
• Troubleshoot operational issues and implement timely solutions to maintain productivity

Reporting and Documentation

• Prepare accurate daily and period reports on key performance indicators, including productivity metrics, staffing levels, and operational efficiency
• Compile statistical data and analyze trends to support informed decision-making
• Maintain detailed records of team performance, training completion, and safety incidents
• Communicate progress, challenges, and recommendations to senior management in a transparent and timely manner

Inventory and Resource Management

• Accurately track and manage inventory of operational supplies and materials
• Coordinate ordering and replenishment of supplies to ensure adequate stock levels
• Work collaboratively with vendors and suppliers to schedule deliveries and maintain supply chain efficiency
• Monitor budget awareness and support cost-control initiatives

Hands-On Operational Support

• As needed, work alongside team members to perform operational tasks and meet production or service goals
• Demonstrate proficiency in all operational functions and rotations
• Lead by example, showing commitment to quality and efficiency in all tasks

Qualifications

Required Qualifications

• High school diploma or GED
• Minimum 2-3 years of documented supervisory experience
• Minimum 2-3 years of operational, production, or manufacturing experience
• Strong proficiency with Microsoft Office software
• Excellent verbal and written communication skills
• Demonstrated ability to lead, motivate, and develop team members
• Knowledge of safety standards and regulatory compliance (OSHA, GMP, or equivalent)
• Strong organizational and time management skills
• Ability to analyze data and prepare reports
• Conflict resolution and problem-solving abilitiesd
• Flexibility to work a full-time schedule, including nights, weekends, and holidays as needed
• Willingness to support a 24-hour operation and be on call when necessary
• Ability to pass a background check
• Physical capability to stand and walk for extended periods, lift materials up to 25 lbs. frequently and 50 lbs. occasionally, and work in varying environmental conditions

Preferred Qualifications

• Domino's multi unit supervisory experience
• Some college coursework or a 2-year college degree
• Industry-specific certifications or training
• Experience with inventory management systems
• Experience with scheduling and resource planning software
• Proven track record of implementing process improvements
• Experience in a fast-paced, diverse work environment
• Experience with performance management and employee development programs