Operations Supervisor

Atmos Energy Corporation; Johnson City (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Atmos Energy Corporation seeks a seasoned operations leader to oversee service, construction/maintenance, meter reading, leak survey, corrosion, measurement, instrumentation, and controls. The role manages budgets, ensures regulatory compliance, and drives safety and productivity.

You will coordinate material and personnel, respond to customer inquiries, and train staff to meet high standards while collaborating with engineering and other departments to align goals.

Qualifications

• Bachelor's degree in Business Administration or a related field with three years of related experience.
• High school diploma or GED with five years of related experience.
• Valid driver’s license.
• Ability to explain technical matters to people with little or no background.

Responsibilities

• Ensures all activities adhere to safe operational practices and procedures to protect employees, the system, and the public.
• Oversees service, construction/maintenance, meter reading, leak survey, corrosion, measurement, instrumentation, and controls.
• Manages multiple budgets; monitors actual versus budgeted expenditures; conducts annual performance reviews of assigned employees.
• Monitors federal and state laws and company standards to ensure compliance with audits and regulatory requirements.
• Maintains standards of productivity and safety; conducts training programs to improve performance and ensure compliance.
• Coordinates material and personnel requirements to meet regulatory compliance and customer safety; collaborates with engineering to schedule jobs.
• Responds to customer inquiries and complaints, coordinates emergency response and leak management activities.
• Prepares and maintains records and reports, including annual surveys, procedures, and compliance reviews.
• Promotes company vision, strategy, and wellness/safety initiatives; acts as a champion for public and shareholder engagement.
• Ensures all work follows policies, procedures, regulations, and laws.
• Collaborates with other departments to align goals and share best practices.
• Reviews the previous day’s work for quality control and continuous improvement.
• Participates in on-call rotation when applicable.
• Performs field visits to maintain visibility and support team operations.
• Establishes and maintains healthy business relationships with area developers, home builders, contractors, and economic/industrial development groups; educates customers on safety, affordability, reliability, and efficiency of natural gas.
• Provides 24-hour on-call support for emergency response and incident reporting.
• Other job duties as assigned.

Skills

Budget management

Leadership

Regulatory compliance

Emergency response

Field operations

Education

Bachelor’s degree in Business Administration

GED + 5 years related experience

Valid driver’s license

Tools

MS Office

ERP systems

Job description

Primary Duties

1. Ensures all activities adhere to safe operational practices and procedures to protect employees, the system, and the public.
2. Oversees functional areas including service, construction/maintenance, meter reading, leak survey, corrosion, measurement, instrumentation, and controls.
3. Manages multiple budgets; monitors actual versus budgeted expenditures; conducts annual performance reviews of assigned employees.
4. Monitors federal and state laws and company standards to ensure compliance with internal and external audits and regulatory requirements.
5. Maintains standards of productivity and safety; conducts training programs to improve performance and ensure compliance.
6. Coordinates material and personnel requirements to meet regulatory compliance and customer safety; collaborates with engineering to schedule jobs.
7. Responds to customer inquiries and complaints, coordinates emergency response and leak management activities.
8. Prepares and maintains records and reports, including annual surveys, procedures, and compliance reviews.
9. Promotes company vision, strategy, and wellness/safety initiatives; acts as a champion for public and shareholder engagement.
10. Ensures all work follows policies, procedures, regulations, and laws.
11. Collaborates regularly with other departments to align goals and share best practices.
12. Reviews the previous day’s work for quality control and continuous improvement.
13. Participates in on-call rotation when applicable.
14. Performs field visits to maintain visibility and support team operations.
15. Establishes and maintains healthy business relationships with area developers, home builders, contractors, and economic/industrial development groups; educates existing and potential customers on the safety, affordability, reliability, and efficiency of natural gas.
16. Provides 24‑hour on‑call support for emergency response and incident reporting.
17. Other job duties as assigned.

Educational and Experience Level

1. Bachelor’s degree in Business Administration or a related field and three years of related experience.
2. High school diploma or General Equivalency Diploma (GED) with five years of related experience.
3. Valid driver’s license.

Communication Skills

Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.

Numeric Skills

Requires the ability to perform analyses involving ratios, percentages, simple statistical methods, and/or reconcile financial statements and accounts.

Computer Skills

Requires basic computer proficiency to create standardized documents, reports, or graphics using various software.

Work Conditions

Work is conducted in both indoor and outdoor environments, occasionally requiring bending, stooping, grasping, reaching, twisting, turning, and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.