Operations Supervisor

The Nueva School; Hillsborough (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Fully paid medical, dental, vision insurance

Generous 403(b) retirement plan match

Free lunch

Job summary

The Nueva School in Hillsborough is seeking an Operations Supervisor to facilitate day-to-day campus operations across multiple service areas. The role involves supervising and mentoring staff, ensuring compliance with policies, and solving operational issues.

Applicants should have strong leadership skills and relevant experience in facilities management or a supervisory role. The position offers a salary range of $75,000 – $100,000 along with a comprehensive benefits package.

Qualifications

• Strong ability to lead and motivate a team.
• Aptitude for analyzing performance data and developing effective solutions.
• Ability to manage multiple tasks and work well under pressure.
• Familiarity with common building hardware and repair tools.
• Background/fingerprint check required and California Motor Vehicle operator's license.

Responsibilities

• Supervise and train a team of employees.
• Oversee daily operations to ensure efficient workflow.
• Implement and enforce company policies and procedures.
• Identify areas for process improvement and develop solutions.
• Collaborate with other departments to ensure operational alignment.

Skills

Leadership and Communication

Problem-Solving & Analytical Thinking

Organizational & Time Management

Technical Proficiency

Education

Bachelor's degree in Business Administration or Operations Management

High school diploma or equivalent

Tools

Operational software

Project management software (Asana, Trello)

Job description

Job Details

• Job Location: Hillsborough - San Mateo Campus - Hillsborough, CA 94010
• Position Type: Full Time
• Education Level: 4 Year Degree
• Salary Range: $75,000.00 - $100,000.00 Salary/year
• Travel Percentage: Negligible
• Job Category: Facilities

The Operations Supervisor supports the smooth day-to-day functioning of campus operations by coordinating people, processes, and resources across two campuses and multiple service areas. Serving as a key bridge between frontline operations staff and school leadership, this role provides hands‑on support, clear communication, and practical problem‑solving to ensure a safe, well‑maintained, and welcoming environment for students, faculty, and staff. The Operations Supervisor responds to daily operational needs, helps prioritize work, supports team effectiveness, and collaborates with departments to ensure campus operations align with the rhythm and needs of the school community.

Primary Responsibilities

• Employee Supervision and Training: Leading, mentoring, and motivating a team; managing staff schedules and work assignments; conducting performance evaluations and training new hires; and ensuring excellent customer service and satisfaction.
• Workflow Management: Overseeing daily operations to ensure a smooth and efficient workflow, coordinating resources (equipment, materials, personnel) to meet productivity and quality targets.
• Policy and Compliance Enforcement: Implementing and enforcing company policies, procedures, and safety regulations, and ensuring compliance with relevant industry and government standards.
• Problem‑Solving and Improvement: Identifying areas for process improvement and implementing solutions; troubleshooting operational issues promptly and addressing root causes to prevent recurrence.
• Administrative tasks such as inventory control.
• Inter‑departmental Coordination: Collaborating with other departments to streamline operations and ensure cross‑functional alignment.

Qualifications

• Leadership and Communication: Strong ability to lead and motivate a team, with excellent listening, verbal and written communication skills to convey goals, provide feedback, and resolve conflicts.
• Problem‑Solving & Analytical Thinking: Aptitude for analyzing performance data, identifying inefficiencies, and developing effective solutions.
• Organizational & Time Management: Ability to manage multiple tasks, prioritize effectively, and work well under pressure to meet deadlines.
• Technical Proficiency: Familiarity with operational software, ERP systems, and industry‑specific tools (e.g., project management software like Asana or Trello).
• Experience & Education: A high school diploma or equivalent is generally required, while a bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
• Relevant experience in operations or a prior supervisory role is required.
• Strong knowledge and 5+ years of work experience in facilities, operations, and maintenance of buildings and building systems is preferred.
• Knowledge and experience with common building hardware such as locks, doors, door openers, lavatory fixtures, lighting fixtures and equipment, plumbing, electrical, appliances, light construction, wall patching and painting, etc.
• Strong organizational skills with the ability to cover multiple locations and facility sites needing repairs and maintenance.
• Demonstrable skills with tools, including hand and power tools, and in repair and fabrication.
• Understanding of basic OSHA requirements.
• Ability to lift and carry objects weighing 25 pounds.
• Ability to work occasionally in poor weather conditions, including heat, cold, and rain.
• Positive attitude.
• Team player with the ability to take and give clear instructions.
• Self‑starter; ability to work independently.
• Possess strong initiative and a positive attitude towards all work.
• Proactive in identifying and soliciting work and addressing in a timely manner.
• Basic computer skills.
• Strong listening, verbal and written communication skills and the ability to work well with colleagues, customers, and the public.
• Background/fingerprint check required.
• California Motor Vehicle operator's license.

Compensation and Benefits

The full‑time equivalent salary range for this position is $75,000 – $100,000. The starting salary is based upon, but not limited to, several factors that include type and years of experience, education level, and expertise.

We offer a full benefits package that includes fully paid medical, dental, vision, life insurance for employees, employer contribution toward dependent insurance premium, a generous match on our 403(b) retirement plan, long‑term disability insurance, flexible spending account, and free lunch. Eligibility rules must be met.

Equal Employment Opportunity

The Nueva School is an Equal Opportunity Employer – we do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex. We welcome applications from people of color and those with experience outside the education field.