Operations Supervisor

Crane Worldwide Logistics; Hayward (CA); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off

Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Discounts

Wellness Incentives

Volunteer Time off

Job summary

Crane Worldwide Logistics in Hayward, CA, is seeking a reliable supervisor to lead daily operations in line with the company KPI standards, including The Morning Routine and The Director’s Playbook.

You will coordinate workloads, supervise staff, enforce policies, and train employees while driving process improvements and maintaining client satisfaction. This on-site role offers competitive pay and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Minimum four years industry experience.
• Two years supervisory experience required.

Responsibilities

• Coordinates daily and weekly activities, planning workloads and staffing accordingly.
• Accountable for production, supervision and discipline of employees, and conflict resolution.
• Monitor and evaluate employees based on goals and standards.
• Enforce policy and procedure compliance.
• Coordinate with other departments within the company.
• Respond to & solve production problems.
• Train employees on job specific duties and develops employees through coaching.
• Make suggestions and show initiative for process improvements.
• Effectively communicate with clients, vendors and employees.
• Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Assist Operations Manager with planning and budget process.

Skills

Problem solving

Client service

Quality management

Supervisory

Education

High school diploma or GED

Four years industry experience

Two years supervisory

Job description

Execution of the applicable KPI’s per company standard to include “The Morning Routine” and operational aspects of “The Director’s Playbook”. Please refer to theCrane Worldwide Logistics OperationalKPI Standards addendum.

• Coordinates daily and weekly activities, planning workloads and staffing accordingly.
• Accountable for production, supervision and discipline of employees, and conflict resolution.
• Monitor and evaluate employees based on goals and standards.
• Enforce policy and procedure compliance.
• Coordinate with other departments within the company.
• Respond to & solve production problems.
• Train employees on job specific duties and develops employees through coaching.
• Make suggestions and show initiative for process improvements.
• Effectively communicate with clients, vendors and employees.
• Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
• Assist Operations Manager with planning and budget process.
• Other duties as assigned.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job will require presence at the assigned work location.

Other Skills and Abilities

• Problem solving - identifies and resolves problems in a timely manner.
• Client Service - manages difficult client situations, responds promptly to client needs and welcomes client feedback.
• Quality management - look for ways to improve and promote quality and demonstrates accuracy and thoroughness.

Education and Experience

• High school diploma or GED required.
• Four years industry experience required.
• Two years supervisory required.

California required disclosure: Salary range for this position is between USD 54,000 - 73,000 annually.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

This position requires the final candidate to successfully pass an E‑Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.