Operations Supervisor - 1st Shift

Misfits Market; Hanover (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k)

Annual grocery box credit of $1200

Life insurance

Paid vacation time

Paid holidays

Paid sick days

Commuter benefits

Job summary

Misfits Market is seeking a Production Supervisor to support operations in our fulfillment center in Hanover, Maryland. The role involves leading team safety initiatives, monitoring performance against KPIs, and ensuring operational excellence.

Ideal candidates will have leadership experience in a warehouse setting, strong communication skills, and an ability to analyze problems. A salary range of $60,000 - $70,000 is offered along with comprehensive benefits.

Qualifications

• Previous leadership experience in a warehouse or manufacturing environment.
• Experience in one or more operational areas such as production, inventory management, or quality assurance.
• Familiarity with regulatory requirements for operating plants.

Responsibilities

• Maintain a Safety-First culture in our food-based Fulfillment Center.
• Monitor and assess team performance against established KPIs.
• Foster a collaborative and transparent environment.
• Uphold and enforce safety and quality protocols within the facility.
• Optimize resource allocation to meet operational demands efficiently.
• Lead and mentor front-line operations staff.

Skills

Leadership skills

Interpersonal communication

Time management

Problem analysis

Team management

Job description

Misfits Market is a mission-driven high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in‑house transportation network to deliver directly to consumers with one of the most carbon‑efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or less, with an all‑time savings of 190+ million pounds of food.

Core Values

• Prioritizing our Customers
• Doing more with less
• Thinking Differently
• Respecting one another
• Moving deliberately and quickly
• Taking initiative and delivering

About The Role

As a front‑line supervisor on our operations team, you will support the Production Manager in day‑to‑day operations in our food‑based fulfillment center. The Production Supervisor is accountable for meeting or exceeding all operational goals through strong interpersonal communication, strategic planning, and a commitment to excellence. The ideal candidate builds strong professional relationships across departments, is an agent of change, and prioritizes the safety of both our team and our customers.

To perform this job successfully, the individual must be able to perform each essential duty within the warehouse satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

You Will

• Maintain a Safety‑First culture in our food‑based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
• Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence.
• Foster a collaborative and transparent environment, ensuring information flows effectively across departments.
• Uphold and enforce safety and quality protocols within the facility. Conduct regular safety training sessions and inspections to maintain a secure working environment.
• Optimize the allocation of resources, including manpower and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows.
• Lead and mentor front‑line operations staff, fostering a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance.
• Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with HR and Learning teams to implement training programs.

You Are

• Able to adapt to changing priorities, delegate, and manage time efficiently.
• Strong team management skills with ability to lead large teams.
• Safety‑focused with strict adherence to company standards and safety procedures.
• Able to analyze problems and strategize for improved outcomes.
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation.

You Have

• Previous leadership experience in a warehouse or manufacturing environment.
• Experience in one or more operational areas such as production, inventory management, receiving, prep, or quality assurance.
• Familiarity with regulatory requirements for operating plants.
• Ability to adapt to changing priorities, delegate, and manage time efficiently.
• Experience training others to new processes or procedural updates.
• Appetite for equipment operation and troubleshooting.
• Excellent leadership, team building, and people management skills.
• Strong interpersonal skills and communication with all levels of management.
• Excellent conflict‑resolution and decision‑making abilities.

Nice To Have

• Experience with or certification in Lean Six Sigma, PMP, TPM or other relevant certifications.
• Experience conducting root cause analysis investigations.

What We Do For You

• Comprehensive medical, dental, and vision insurance.
• 401(k).
• Annual Misfits grocery box credit of $1200 paid in weekly installments.
• Life insurance.
• Paid vacation time.
• Paid holidays.
• Paid sick days.
• Commuter benefits.
• Salary range: $60,000 - $70,000.

Schedule

• 8‑hour shifts, 5 days per week.
• 10‑hour shifts, 4 days per week.
• Must be available to work weekends, nights, and holidays as needed.