Operations Supervisor

AmeriPro Health; Brunswick (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

401(k) Match

Tuition Reimbursement

PTO 2 weeks

Flexible Scheduling

Job summary

AmeriPro Health is seeking an Operations Supervisor to oversee daily EMS field operations in the absence of senior management. This role ensures coverage, protocol compliance, and efficient operations while liaising between field staff and other departments.

The ideal candidate will have EMS supervision experience, paramedic licensure, NREMT certification, and strong leadership capabilities to respond effectively to incidents and maintain high standards of care.

Qualifications

• Minimum EMS field supervision experience and strong leadership.
• Able to respond to critical incidents and coordinate resources.
• Excellent written and verbal communication in English.

Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures staff have required equipment to perform duties.
• Serves as liaison between field staff and other departments.
• Prepares paperwork for incidents, breakdowns, and shift activities.
• Maintains schedules, training, and state records.
• Ensures units have supplies and adherence to protocols.
• Evaluates performance and maintains certifications as needed.
• Coordinates ambulance transport during mass casualty events.
• Responds to scenes as the closest resource when required.

Skills

Leadership

Organizational Skills

Communication

EMS Field Ops

Crisis Response

Education

High School Diploma or GED

Paramedic Licensure (State)

NREMT Certification

CPR BLS ACLS PCC PALS PHTLS

Job description

Overview

Ameripro Health is seeking an Operations Supervisor that will oversee daily EMS field operations in the absence of senior management. This role ensures adequate coverage, compliance with protocols, and operational efficiency while serving as a liaison between field staff and other departments. The position requires strong leadership, organizational skills, and the ability to respond to critical incidents when needed.

Why Choose AmeriPro

At AmeriPro Health, you are at the heart of everything we do! Thrive here with industry-leading pay from day one, comprehensive benefits, clear career pathways, ongoing training, and a supportive environment where your expertise is valued. Powered by innovative, cutting-edge technology and state-of-the-art ambulances, you will have the tools to focus on what matters saving lives and shaping the future of healthcare. Join AmeriPro and be part of a forward-thinking team redefining EMS through innovation and a relentless commitment to excellence!

Compensation & Benefits

• Competitive compensation
• Personal Time Off starting at 2 weeks and increasing with tenure
• Expansive Benefits package to include Medical, Dental, Vision, Short-term Disability, Life, Accident and Critical Illness and Hospital Indemnity
• Employer paid Basic Life and AD&D
• Employer $600 contribution to HSA with an HDHP
• 401(k) Employer Match of 50% up to first 6% of eligible compensation
• Employee Assistance Programs (EAP)
• $5,000 Tuition Reimbursement for Professional Development
• Opportunities for career Advancement
• Flexible Scheduling Options

Key Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
• Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication).
• Prepares appropriate paperwork involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.
• Responsible for maintaining daily schedule and discrepancies.
• Maintains appropriate training records, maintenance records, and any required state specific records.
• Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.
• Ensures assigned employees consistently adhere to policies, procedures, guidelines, directives and standards.
• Ensures that Patient Care Protocols are adhered to.
• Assist the Director in evaluating the performance of employees assigned to him/her, maintain attendance records, and ensure employees maintain required certifications.
• Supervisors and monitors the overall deployment and efficiency of the established system.
• Shall perform the duties outlined in the Paramedic Job Description as required.
• Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
• Shall respond to the scene of calls with crews and shall assume transport sector officer and coordinate ambulance transport in the event of a Mass Casualty Incident.
• Will first respond on calls that they are the closest resource, will also have mandatory response needs based on acuity of call, i.e., DOA, Multi System Trauma, Life Threatening Emergencies, etc.

Physical Requirements

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently is required to stand and walk
• Occasionally required to sit, climb, stand, or balance
• Frequently lift and/or move up to 180 pounds and occasionally lift and/or move up to 300 pounds with assistance from others
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Qualifications

• Excellent organizational and leadership skills.
• Effective written and verbal skills, including proper spelling and grammar.

Certification & Licensure Requirements

• Minimum of 2 years’ experience preferably in the EMS field
• High school diploma, GED, or equivalent qualification
• Current State Paramedic licensure in good standing
• Current National Registry NREMT certification (if required by state)
• Current CPR BLS, ACLS, PCC/PALS, PHTLS/BTLS certifications
• Valid State driver's license
• FEMA IS Certifications (IS-100, IS-200, IS-700, IS-800)
• Current Ventilator certification with required renewal every three years
• Strong leadership skills and proven ability to collaborate in a team
• Proficient verbal and written communication skills, with the ability to comprehend and execute instructions in English

Equal Opportunity Employer Statement

It is the policy of AmeriPro Health to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran or military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

AmeriPro Health supports veterans, provides reasonable accommodations for individuals with a disability. We maintain a workplace is committed to maintaining a workplace free from harassment/retaliation.

#AmeriPro

Mon-Fri 40 hrs