Operations Manager

AmeriPro Health; Decatur (IL); On-site; USD 70,000 - 98,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Career advancement opportunities

Flexible scheduling

Job summary

AmeriPro Health is seeking an EMS Operations Supervisor to oversee daily field operations in the absence of senior management, ensuring zone coverage, compliance, and coordination with responding agencies.

You will supervise field staff, maintain schedules/records, and act as a liaison to Training, CQI, HR, Payroll, Billing, and Communications with a focus on cost effectiveness and safe transport.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years EMS field experience preferred.
• Certified Paramedic with ACLS and BLS; BPPC/PALS/PHTLS/BTLS preferred.
• Valid state Drivers license.
• Excellent organizational and leadership skills.
• Basic computer literacy (MS Word & Excel).
• FEMA IS certs: IS-100; IS-200; IS-700; IS-800.

Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures staff have the required equipment to perform duties.
• Acts as liaison to Training, CQI, Payroll, HR, Billing, and Communications.
• Prepares for mechanical breakdowns, accidents, exposures, and daily shift activities.
• Maintains daily schedule and records.
• Ensures units have supplies and proper state records.
• Ensures adherence to policies, procedures, and patient care protocols.
• Assists Director in evaluating employee performance and certifications.
• Oversees deployment and efficiency of the EMS system.
• Performs Paramedic duties as required.
• Responds to scenes with crews and coordinates transport in Mass Casualty Incidents.

Skills

Leadership

Written/Verbal communication

EMS operations

Education

Associate or Bachelor's degree preferred

Tools

MS Word

MS Excel

Job description

Overview

Overview

The position is responsible for the daily supervision of the EMS field operations in the absence of senior management. Assures adequate zone coverage, compliance, and serves as AmeriPro’s liaison with outside responding agencies and personnel. Employees hired into this position are subject to a six-month introductory probationary period.

Why Choose AmeriPro

At AmeriPro Health, you are at the heart of everything we do! Thrive here with industry-leading pay from day one, comprehensive benefits, clear career pathways, on-going training, and a supportive environment where your expertise is valued. Powered by innovative, cutting-edge technology and state-of-the-art ambulances, you will have the tools to focus on what matters: saving lives and shaping the future of healthcare. Join AmeriPro and be part of a forward-thinking team redefining EMS through innovation and a relentless commitment to excellence!

Compensation & Benefits

AmeriProsupports you and your family by offering a comprehensive and competitive health and well-being benefits program.

• Competitive compensation
• Personal Time Off starting at 2 weeks and increasing with tenure
• Expansive Benefits package to include Medical, Dental, Vision, Short-term Disability, Life, Accident and Critical Illness and Hospital Indemnity
• Employer paid Basic Life and AD&D
• Employer $600 contribution to HSA with an HDHP
• 401(k) Employer Match of 50% up to first 6% of eligible compensation
• Employee Assistance Programs (EAP)
• $5,000 Tuition Reimbursement for Professional Development
• Opportunities for career Advancement
• Flexible Scheduling Options

Key Responsibilities

Key Responsibilities

• Supervises day-to-day field operation employees in the absence of senior management.
• Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
• Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication.)
• Prepares appropriate involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.
• Responsible for maintaining daily schedule and discrepancies.
• Maintains appropriate training records, maintenance records, and any required state specific records.
• Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.
• Ensures assigned employees consistently adherent to policies, procedures, guidelines, directives and standards.
• Ensures that Patient Care Protocols are adhered to.
• Assist the Director in evaluating the performance of employees assigned to him/her, maintain attendance records, and ensure employees maintain required certifications.
• Supervisors and monitors the overall deployment and efficiency of the established system.
• Shall perform the duties outlined in the Paramedic Job Description as required.
• Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
• Shall respond to the scene of calls with crews and shall assume transport sector officer and coordinate ambulance transport in the event of a Mass Casualty Incident
• Will first respond on calls that they are the closest resource, will also have mandatory response needs based on acuity of call, i.e., DOA, Multi System Trauma, Life Threatening Emergencies, etc.

Physical Requirements

• Regularly required to use hands to type; effective hearing and speaking capabilities
• Required to sit for extended periods at a time
• Ability to stand, walk, climb, balance, stoop, kneel or crouch
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• May often lift and/or move up to 50 pounds

Qualifications

Qualifications

• High School Diploma or GED
• Minimum of 2 years of experience in the EMS field preferred.
• Certified Paramedic, ACLS, and BLS. Preferred certifications in bPPC/PALS, PHTLS/BTLS
• Valid state specific Drivers’ license
• Excellent organizational and leadership skills.
• Effective written and verbal skills, including proper spelling and grammar.
• Basic computer literacy, including MS Word and Excel.
• FEMA IS certs: (IS-100; IS-200; IS-700; IS-800)

Certification & Licensure Requirements

• Associate or Bachelor’s degree preferred
• Current State Emergency Medical Technician (EMT) certification / licensure in good standing

Equal Opportunity Employer Statement

It is the policy of AmeriPro Health to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran or military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.

AmeriPro Health supports veterans, provides reasonable accommodations for individuals with a disability. We maintain a workplace is committed to maintaining a workplace free from harassment/retaliation.

#AmeriPro

Shift

Mon-Fri Weekends & Nights (as required by business need)