Operations Supervisor

VirtualVocations; Boise (ID); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading remote job company is seeking an Operations Supervisor to oversee and direct a multi-functional team. This role requires proficiency in service and claims, along with strong leadership skills and the ability to analyze performance data. Candidates should have a High School Diploma or GED and 3 years of experience. A Bachelor's degree is preferred. This remote position offers the opportunity to make a significant impact in operations.

Qualifications

• Must have 3 years of related professional experience.
• Demonstrated leadership skills are essential.
• Familiarity with CMS Mandates and/or Audits is a plus.

Responsibilities

• Supervise and direct team members regarding training and policies.
• Contribute to strategic plans and resolve service issues.
• Prepare performance reports by analyzing call center data.

Skills

Leadership skills

Data analysis

Proficiency in service and claims

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

Overview

A company is looking for an Operations Supervisor (Remote).

Key Responsibilities

• Supervise and direct multi-functional team members regarding training, policies, and work production
• Meet operational standards by contributing to strategic plans and resolving service issues
• Prepare performance reports by collecting and analyzing data related to call center and claims operations

Required Qualifications

• High School Diploma or GED
• 3 years of related professional experience with demonstrated leadership skills
• Proficiency in the service, claims, or enrollment and billing area

Preferred

• Preferred: Bachelor\'s Degree and familiarity with Facets G6 Platform
• Experience with CMS Mandates and / or Audits is a plus