Operations Supervisor

White Lodging; Bedford Park (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Parental Leave

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms and dining

Leadership development

Wellness tools

Unlimited referral bonuses

Job summary

White Lodging is seeking a dynamic leader to oversee two hotel departments and ensure exemplary guest service in Bedford Park, Illinois. You will drive brand standards, manage shift operations, and mentor staff through certification programs.

The role emphasizes adaptability, a positive, outgoing personality, and hospitality experience, with comprehensive benefits starting from Day 1 and opportunities for growth across White Lodging’s portfolio.

Qualifications

• Outgoing personality and positive attitude required.
• Adaptability essential for a fast-paced hospitality environment.
• Hospitality experience preferred or beneficial.

Responsibilities

• Provide leadership for two different departments of the hotel.
• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
• Run the "perfect shift" and ensure checklist items are complete.
• Ensure staff from both departments delivers on brand standards.
• Oversee departments in absence of Department Manager.
• Capable of performing all hourly functions and operating all equipment in department.
• Assist in training new associates and cross-training existing associates according to the Certification Program.
• Perform other duties as assigned.

Skills

Outgoing personality

Positive attitude

Adaptability

Hospitality experience

Job description

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That s where you come in. You ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

• Provide leadership for two different departments of the hotel.
• Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
• Run the "perfect shift" and ensure checklist items are complete.
• Ensure staff from both departments delivers on brand standards.
• Oversee departments in absence of Department Manager.
• Capable of performing all hourly functions and operating all equipment in department.
• Assist in training new associates and cross-training existing associates according to the Certification Program.
• Perform other duties as assigned.

What You ll Bring

• An outgoing personality
• A positive attitude
• Adaptability
• Hospitality experience preferred

Other information

• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Paid Parental Leave
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Compensation starts at $18.90 to $21.00