Operations, Strategy & Business

System; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

System is seeking a systems-minded individual to help build scalable operational, commercial, and organizational systems in a fast-moving startup focused on healthcare. You will collaborate with engineering, product, and research to align efforts and execute on complex problems, all while upholding System's values and Public Benefit Corporation framework.

Ideal candidates have at least 3 years of experience in their function, superb communication and problem-solving skills, and a passion for

Qualifications

• 3+ years of experience in their functional area.
• Strong communication, problem-solving, and stakeholder management skills.
• Track record of building or improving systems, processes, or organizations.
• Comfort operating in ambiguous, fast-moving startup environments.
• Genuine passion for System's mission and the PBC model.
• Analytical mindset and familiarity with data-driven decision making.

Responsibilities

• Help build and scale the operational, commercial, and organizational systems that support our mission.
• Work cross-functionally with engineering, product, and research to drive alignment and execution.
• Bring structure and clarity to ambiguous, high-stakes problems.
• Represent System's values and mission externally with partners, customers, and the public.
• Contribute to a culture of transparency, accountability, and continuous improvement.
• Help attract, develop, and retain the diverse, world-class team System needs to succeed.

Skills

Systems thinking

Communication

Problem solving

Stakeholder management

Data-driven decision making

Analytical mindset

Job description

Welcome systems thinkers. System builds software to help the world see and solve anything as a system, starting in healthcare. We are a Public Benefit Corporation driven by purpose and shaped by values. We hire systems thinkers who are motivated by our purpose, share our values, and have the skills to advance our mission.

At System, non-technical roles are core to how we scale our mission, grow our impact, and maintain the culture and character of a purpose-driven organization.

In this track at System, you will:

• Help build and scale the operational, commercial, and organizational systems that support our mission
• Work cross-functionally with engineering, product, and research to drive alignment and execution
• Bring structure and clarity to ambiguous, high-stakes problems
• Represent System's values and mission externally with partners, customers, and the public
• Contribute to a culture of transparency, accountability, and continuous improvement
• Help attract, develop, and retain the diverse, world-class team System needs to succeed

The ideal candidate has:

• 3+ years of experience in their functional area
• Strong communication, problem-solving, and stakeholder management skills
• A track record of building or improving systems, processes, or organizations
• Comfort operating in ambiguous, fast-moving startup environments
• A genuine passion for System's mission and the PBC model
• An analytical mindset and familiarity with data-driven decision making

Bonus if you have:

• Experience in healthcare, life sciences, or health tech
• Background working at a mission-driven, PBC, or B Corp organization
• Exposure to complex systems thinking frameworks in a business or organizational context
• Experience scaling a startup from early stage through growth

You might be a fit if you:

• Think in systems — mapping feedback loops, interdependencies, and second-order effects comes naturally to you
• Are motivated by purpose-driven work, particularly at the intersection of technology and healthcare
• Believe technology should be a force for good and are drawn to the Public Benefit Corporation model
• Hold yourself and your work to a values-first standard, not just a deliverables-first one
• Lead with first principles and are comfortable questioning assumptions others take for granted
• See complexity as an invitation, not an obstacle — you thrive when problems are messy and interconnected
• Care about the downstream effects of what you build — on users, on systems, on society
• Operate with intellectual humility — always learning, always open to being wrong

Compensation:

Commensurate with experience and level.

About System

We aspire to help the world see itself differently and build a more responsible and values-driven model of a tech company. We are backed by top-tier VCs in Silicon Valley and New York and leading angel investors and founded by the former VP Data at Spotify. To learn more about what motivates our social mission, we invite you to read our blog here.

We believe in the power of autonomous, interdisciplinary, and diverse teams; in agile development; and in leading with values, first principles, and clear high-level priorities backed by data. We believe in cultivating a growth mindset for our team — always learning, improving, being challenged, and having opportunities for professional and personal development.

System Inc. is an equal opportunity employer. We are proud to foster a workplace, in person and online, free from discrimination. We strongly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and a better product for our users. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job applicants must be legally authorized to work in the United States of America and must maintain ongoing work authorization during employment.